Be part of Cubiko's community of practices that share de-identified aggregated data.
Touchstone is currently only available to our Best Practice Cubiko customers.
The sections in this article relating to Touchstone are:
- What is Touchstone?
- Watch Chris' video about Touchstone opt-in
- How to opt-in to Touchstone
- How to opt-out from Touchstone
What is Touchstone?
Touchstone is a General Practice benchmarking tool that enables you and your team to compare key practice metrics against other practices in the industry. This has been one of our most requested features, as it enables practices, like yours, to gain full visibility into their billings and quality of service. These insights can help you focus your efforts on improving your overall practice performance.
Your trust, privacy, and ability to choose to participate in this benchmarking project are important to us. As such, Touchstone is available on an opt-in basis only. Providing you with the option to decide if you want to participate and gain insight into these benchmarks.
It is essential for us to highlight that the data within Touchstone is entirely de-identified. As soon as the data is ingested, it is de-identified and then added to the aggregated data set within Cubiko.
Touchstone will include benchmarking insights on your:
- Practice billings
- Bulk billing rates
- Appointment book
- Chronic Disease Management
- Clinic Utilisation
For more information on Touchstone visit our website click here.
To read our Data Governance Framework, click here.
Watch Chris' video about Touchstone opt-in
Watch a short message from Chris, our CEO, on Touchstone.
How to opt-in to Touchstone
To opt-in to Touchstone, go to Settings > Touchstone Settings
There are six questions to answer to get your practice started with the opt-in process for Touchstone. These questions help us provide comparative data for the Cubiko community groupings. The questions we ask about your practice include:
- State
- MMM classification
- Local PHN
- Bulk Billing or Private Billing
- Registrars
- Current practice FTE size
Please choose the appropriate answers from the drop-down box.
Once you have completed the questions, ensure you press Agree and Save to finalise the opt-in process.
To make any changes to your community grouping questions, please go back to update.
Now that you have opted in, you can expect to see the Touchstone cabinet after a successful data extraction overnight, in your Cubiko account tomorrow after 11am.
NOTE: Please ensure you have the appropriate authority and delegation on behalf of your practice to include your practice in the aggregated dashboard of metrics.
How to opt-out of Touchstone
If you would like to opt-out at any time, please contact us at support@cubiko.com.au.
Once you have opted-out, We will cease system and practice data ingestion to any aggregated benchmarking metrics within 14 days.
However, historical ingestion of aggregated benchmarking metrics is unidentifiable and therefore unable to be deleted.