Use this guide as your quick reference while you get set up. It brings together the key links and tips for logging in, adding your team, training, and finding your way around, so you can confidently find what you need.
| Topic |
How to: |
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| Log in to Cubiko |
Click here to log in to Cubiko TOP TIP! Do not use Remember me if it is a shared computer |
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| Password and MFA |
TOP TIP! If it has been 5 or more days since you received your invitation to create a password, simply hit Forgot Password to create one for the first time. |
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| Add access for the team |
Get everyone set up before rollout so the whole team can start using Cubiko from day one. Add as many of the team as you like, there is no extra cost and permissions are limited by role so they wont see everything unless you set them up with that. TOP TIP! Use a different email for each user for security. A shared email login can create issues with MFA. |
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| Management and Team training |
Live webinars for the whole team. These cover the basics live, with a chance to ask questions. Register here for live webinars. Weekly:
Monthly on weekly cycle:
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| Self-paced, online learning |
Handy if live sessions don't suit your schedule, or you'd rather work through it at your own pace. Cubiko Learning Hub - click here to enrol in an online course. Your team will receive a certificate of completion for each course they complete - handy for your training register. Recorded webinars - click here to watch back any of our Cubiko connect webinars. |
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| Review Settings |
When we create your dashboard, we apply default and recommended Settings to get the most out of your data. Review these to make sure the data reflects what your practice actually needs. |
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| Navigating Cubiko | Cubiko navigation overview - a quick tour of the layout and search before you dive in. |
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| Dashboards and Favourites |
My Dashboards and Favourites - set up your own view so the metrics you check most are easy to find. |
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| Support details |
It's worth bookmarking the Cubiko Help Centre - there are heaps of useful guides in there for when questions come up. The Need Help button on your Cubiko dashboard will give you all the resources you need.
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3 metrics to get your admin and nursing team started, today:
1. Possible Service Opportunities today - capture opportunistic services while patients attend their appointments today
2. Item Optimisation - for proactive patient outreach. Aim to contact a handful of patients from these lists every day/week to get them booked in advance for services like CCMP or Health Assessments.
3. Recalls - anyone actioning recalls can see a clear list of patients with recalls. The list includes upcoming appointments to flag for providers, and patients with no appointments who still need to book in for these results.