This metric displays the total number of available appointments and hours open for future bookings
You can use this metric to look ahead at your appointment book for a selected time period (default is 7 days) to see how many appointments or hours are still available to be booked.
You can find this metric at Clinic Insights > Future clinic metrics > Future unbooked appointments
This metric includes:
- Future unbooked appointments
- Future unbooked hours
- Future unbooked appointments by Provider
- Future unbooked hours by Provider
- Trend of future unbooked appointments
- Trend of future unbooked hours
Future unbooked appointments
This metric provides the total number of unbooked appointments for your practice over the selected time period (default is 7 days).
You can change the date range, by clicking the Date filter in the sidebar to the next fortnight, next month, or a custom date range.
TOP TIP! Set a goal for this metric! If you want to increase utilisation across your Providers, use this metric to quickly see how many unbooked appointments you have for your practice.
You can set a goal for your reception team to aim to only ever have 'x' amount of unbooked appointments over the next seven days, this can greatly increase your utilisation of Providers.
Future unbooked hours
This metric provides the total unbooked hours for your practice across the selected time period (default is 7 days).
You can change the date range, by clicking the Date filter in the sidebar to the next fortnight, next month, or a custom date range.
Future unbooked appointments by Provider
This metric provides the total unbooked appointments broken down by each Provider. Use it to quickly find which Provider has the most upcoming unbooked total appointments.
Future unbooked hours by Provider
This metric provides the total unbooked hours broken down by each Provider. Use it to quickly find which Provider has the most upcoming unbooked total hours.
TOP TIP! Use this metric when looking for which provider to book new patients with. If you have a Provider who consistently has many unbooked hours then, if appropriate, you can funnel new patients to them to help support them and increase their patient base.
Trend of future unbooked appointments
This metric details the trend of unbooked appointments across the selected time period. Select a longer time period, for example, next month to analyse specific days that may be consistently unbooked.
TOP TIP! Select 'next month' for the date period in the date filter. Then select a Provider to see specific trends for that particular Provider.
This is useful to see if a Provider wants to increase or decrease their hours at your practice, you can find which days it is that you have the most unbooked appointments. Channel additional Provider hours into the days your practice is consistently booked out in advance.
Trend of future unbooked hours
This metric details the trend of unbooked hours over the selected time period. Select a longer time period, for example, next month to analyse specific days that may be consistently unbooked.
