Use this metric to identify patients where they were booked for a COVID-19 appointment type, but may be missing a billing for that service date.
This metric provides a great way to locate any missed billing opportunities for patients who were booked using a Covax appointment type (as indicated in Cubiko Settings) but have no corresponding invoice for that date of the appointment.
To navigate to this metric go to Clinic Optimisation > Billing Optimisation > Unbilled COVID-19 vaccination appointments
List of unbilled COVID-19 vaccination appointments.
On this patient list, you will find:
- The date and time they were booked in for a COVID-19 vaccine appointment type
- The patient's details
- The provider they were booked with
- The appointment type used in the booking
NOTE: Cubiko has already filtered the service date back 2 full years to ensure you have the opportunity to capture all potentially eligible services.
Action:
With this list, you can easily review your Practice Management Software and determine (with the servicing practitioner) the suitability of processing a billing for that service date.
TOP TIP! If the provider decides to not bill for that service, but the patient was seen, you can record a no-fee invoice using a custom item number 'No Charge' on the patient's file for that service date. This will also allow you to track any no-charge consults throughout Cubiko in Past Clinic Metrics.