This figure represents the number of eligible invoices that have not yet been batched to Medicare or DVA. To action these invoices: create a new batch through online claiming in Best Practice.
When you click on the metric tile, the metric presents a detailed list of unbatched invoices. These are all invoices that the practitioners have requested to bill directly to Medicare or DVA (i.e. bulk bill)
NOTE: This figure will identify any outstanding invoices that have not been sent to Medicare or DVA for payment and therefore revenue (billings) not yet paid.
This metric is updated daily at 6am and 9pm local time so anything that has been batched after these times will still show in the list until the next data update.
TOP TIP: You can download the list by clicking the 
on the top right-hand corner of the list and then provide this list to your reception team to process/batch the billing in Best Practice.
Please refer to the relevant article for the version of Best Practice you are currently running at your practice)- Best Practice Knowledge Base - Online claiming for bulk billing