Use this guide to resolve the below error in Cubiko when using QuickCheck
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This error is due to your Halo Link being offline.
An active Halo connection is required to run these checks.
Action:
- Check that the Halo Link URL’s are added to the server’s firewall/proxy
- The URL’s are listed here.
- Restart the Halo Link Service
- Check that Halo link is up to date
For any additional HALO Connect issues - reach out to the HALO support team directly at support@haloconnect.io for further assistance.
If after completing the above steps you are still encountering the error, please reach out to support@cubiko.com.au
Note: If your Halo Link was offline overnight, Cubiko would not have extracted your data. Your Cubiko data may be out of date.