Outstanding Medicare and DVA rejections can have an impact on both practice billings and a patient's ability to access certain services if not processed and paid. This metric helps you keep on top of any outstanding rejections you need to action!
NOTE: This metric is available to our Best Practice software integration customers.
Cubiko's Outstanding rejections metric provides more in-depth insight into any outstanding Medicare and DVA rejections at your practice that need to be actioned.
This metric can be found in Clinic Insights tab > Today's clinic metrics > Outstanding rejections
This figure shows the number of outstanding Medicare and DVA rejections that require follow-up. Click through see a detailed list of these invoices and services.
TOP TIP! Review this metric daily or weekly to ensure all of the Medicare and DVA rejections are followed up promptly.
Clicking through on this tile will show a detailed list of rejected online claims. These are all claims that the Practitioners have requested to bill directly to Medicare or DVA (i.e. bulk bill), have been sent to Medicare or DVA, have been rejected by Medicare or DVA and now require review.
TOP TIP! You can download the list by clicking the download button 
on the top right-hand corner of the table to then use this list to review and resend the claims to Medicare or DVA (as needed).
For additional information on Medicare and DVA rejections and rejection codes go to Services Australia.