Identify patients who meet the eligibility criteria for MyMedicare registration, and have an upcoming appointment today
The Administration/Reception team can utilise this metric daily to:
1. See a list of MyMedicare-eligible patients who are not registered and have an upcoming appointment. This list can be used to flag potential discussions with patients to register.
2. See a list of MyMedicare registered patients who have an upcoming appointment. This list can used to record the registration in your practice management software so Practitioners are aware that the patient is registered.
To navigate to this metric, go to Today's clinic metrics > MyMedicare eligible patients with an appointment today
The sections included in this article are:
- Understanding the Metric and Key Components
- Using the Metric and Data in Your Practice
- Get started and Additional resources and tools
Understanding the Metric and Data
NOTE! If this figure is 0 an import has not been completed. In order to see the metrics relating to MyMedicare registered patients you will need to export this data from Proda and import it into Cubiko. Please see step-by-step instructions on how to do this here - Guide to Exporting and Importing the CSV Patient List for MyMedicare into Cubiko.
MyMedicare registered: Refers to a patient that has registered your practice under MyMedicare and this data will come from your CSV import from Proda.
MyMedicare eligible: This will look at patients who meet the eligibility criteria for MyMedicare registration. The RACGP advises that most patients will need to have had two face-to-face visits to the practice within the past two years to register. Source: DOHAC
Preferred Practitioner: A Practitioner is determined as being ‘preferred’ if they saw a patient more than other Practitioners in at least two appointments at the clinic in the past 365 days. If more than one Practitioner meets this criteria, the one seen most recently by the patient is shown.
Using the Metric and Data in Your Practice
See a list of MyMedicare-eligible patients who are not yet registered and have an upcoming appointment.
This list can be used daily to flag potential discussions with patients to register as they attend the upcoming appointment.
Use the "Unregistered patients" tab and scroll down the page to the list of MyMedicare unregistered patients:
This table will show you the appointment details, patient details, number of face-to-face visits in the last two years and last face-to-face visit:
See a list of MyMedicare registered patients who have an upcoming appointment.
This list can be used daily to record the registration in your practice management software so Practitioners are aware that the patient is registered.
Use the "Registered patients tab" and scroll down to List of MyMedicare registered patients"
This table will show you the appointment details, patient details, number of face-to-face visits in the last two years and last face-to-face visit of those patients that have registered. Go back into your practice management software and select the relevant box in the patient details to mark this patient as registered.
TOP TIP! This list also identifies the patient's preferred practitioner, you may wish to record this in the patient details if not already recorded.
Get started and additional resources and tools:
- Ensure your administration has access to the Today's clinic metrics cabinet and send them the "Using the metric and data in your practice" information above
- Introduce this metric into your administration daily workflow
- Department of Health and Ageing MyMedicare