Items by Appointment Type provides information around what billings are occurring for your different appointment types; providing insights into the appointment use and billing patterns for different practitioners.
This chart breaks down what item numbers are billed for each of your standard appointments. Click to see a detailed report including individual item numbers and the rest of your appointment types.
To navigate to this metric, go to Clinic Insights > Past Clinic Metrics > Items by appt type
The sections included in this article relating to Items by Appointment type are:
Visit length breakdown
This heatmap shows how many Level A, B, C and D consults went for each time period (< 6mins, 6 - 20mins, 20 - 40 mins, and 40 - 60mins). Click to see a list of appts where the consult length does not match the item billed.
TOP TIP! Use the filters to review the visit length breakdown for different providers to see any patterns in their billings.
NOTE: Clicking further into this metric will take you to Billing Optimisation > Appointment length does not match billing.
Check out the Knowledge Base article HERE to gain more insights into this metric
Items by standard consultations (%)
This chart breaks down what types of items (Level A, B, C, D) are billed for each of your standard appointments.
TOP TIP! Review any patterns in billings for your Standard and Long appointments.
Are your standard appointments being billed as long appointments? Are your long appointments being billed as Level A or B?
Do your patients know when they should be booking a longer appointment?
Looking into these questions will help to determine opportunities to utilise your appointments and time more effectively!
Items by telehealth appointment types
This chart breaks down what type of items (telehealth, telephone or face to face) are billed for each of your telehealth appointment types.