<img height="1" width="1" src="https://www.facebook.com/tr?id=302523247453154&amp;ev=PageView &amp;noscript=1">
Skip to content
English
Submit a Support Ticket
  • There are no suggestions because the search field is empty.

QuickCheck - how to use

Reduce costly admin time and improve your Patient experience, by using QuickCheck in your Practice

This feature is available to our Best Practice software integration customers.

Cubiko QuickCheck is an add-on feature for existing Cubiko customers. It enables practices to directly confirm patient item eligibility with Medicare for Chronic Condition Management Plans (CCMP) and Mental Health Treatment Plans (MHTP).

When checking eligibility for a CCMP item, QuickCheck will also flag if a patient is potentially registered for MyMedicare at another practice. This allows practices to perform CCMP items with greater confidence in billing success.

TOP TIP! If you want to know how to get started with QuickCheck and what item numbers are included, please click here.

To navigate to QuickCheck, head to Clinic Insights > Possible Service Opportunities Today.

 

The table on this page lists appointments within the next 2 weeks with patients who are potentially eligible for a service opportunity. Eligibility checks can be performed on appointments scheduled within the next 3 days, but it is recommended to run QuickCheck daily.

The sections included in this article relating to using QuickCheck are: 

QuickCheck access

Once you have signed up for QuickCheck, you may need to add access to the cabinet in your Viewer Settings.

If you do not have access to this area, you can check with the Cubiko contact in your practice (usually the Practice owner or Practice Manager) to provide you with access. 

Follow this guide to set up access simply and quickly to the Viewers you would like to have access.

Back to top

QuickCheck appointments: Service Opportunities Today

Once you have navigated to Possible Service Opportunities Today, you will see a list of patients who may be eligible to book for all service opportunities, including items you can run through QuickCheck.

Select the patients you wish to run a check on by clicking the top checkbox or selecting individual patients. You can determine whether QuickCheck has been run today by checking the 'QC Today?' column. "No items" will show if a patient has services other than CCM or MHTP items as potentially eligible, that cannot be verified via QuickCheck. 

After selecting the patients you wish to run through QuickCheck, you will now be able to press ' Run QuickCheck'. 

Once you select this, you will need to agree with the disclaimer in order to continue running the check - the same as you would for a PRODA check



Wow - that was quick! Your request will only take up to 60 seconds to complete and is dependent on the speed of your browser and internet connection.

You will receive a box informing you that the QuickCheck run was successful, and you will be able to see the verified as eligible and the verified as ineligible (following the legend) within your column. 


Review the patient's eligibility to claim column via the table underneath "ViewMedicare responses for each item checked with QuickCheck". You may need to take action, such as updating a patient's Medicare card in your Practice Management Software. 

TOP TIP! Use our Care Prompts feature to send key care opportunities, from Possible Service Opportunities Today, directly to your Best Practice appointment book. See how you can send Care Prompts: HERE.

Run QuickCheck before sending Care Prompts to see confirmed (Medicare-verified) items. If QuickCheck hasn’t been run, the appointment details will only show possible items, and not your verified ones.

Prefer to watch a short video on sending Care Prompts? View our Care Prompts Power Tip here

                                                                 Back to Top

Applying filters

You can choose to apply filters to the list before running your check by using the filters sidebar. Some key filters you may wish to apply are:

  • Dates - Patients with...: This will default to show you today's appointments; you can use this filter to also look ahead. 


  • Filter via role and Practitioners. For example, you may wish to opt to only run these checks for your "Nursing" team or your CCM nurse or only run this for particular Practitioners:

NOTE: If the appointment is with a Practitioner who is not included in QuickCheck (in settings) or does not have a GP provider number, you will be given the opportunity to select which Practitioner to run the check with.

  • Opportunities. Here, you may wish to filter to only view patients who are eligible for specific services.




  • Appointment type. You may wish to filter this down via a particular appointment type, such as a care plan or mental health treatment plan, and only run QuickCheck for those patients coming in for those services. 

TOP TIP! For more details on Key Components and the filtering within Possible Service Opportunities, head to our Knowledge Base article - HERE

                                                                  Back to top

See results in key metrics for the whole team

Any patients who are checked through QuickCheck appointments will show results in:

  • The My Cubiko 'My service opportunities' table for the relevant Practitioner
  • The pop-out window in both My Cubiko and Possible Service Opportunities Today
  • In your Best Practice appointment book as "verified" - Using the Send Care Prompts button on the possible service opportunities page.

On each of these lists, you will see a column to identify if a QuickCheck has been performed today for this patient. 

Possible service opportunities today:

 

MyCubiko: 

 

Send Care Prompts to Best Practice:

 

NOTE! Be sure to review your "View Medicare response for each item checked with QuickCheck" list for eligibility to claim. There may be updates that need to be made in your Practice Management Software (PMS), such as updating a medicare card number before eligibility can be confirmed. 

Error code 9682 could indicate patients who may not be eligible for that service, due to being MyMedicare registered elsewhere. It is recommended to confirm a patient's MyMedicare registration status via MyHealth Record. 

Back to top

What do the labels mean? 

  • Move CDM to CCMP (965) - These are your patients who are already on a care plan who will need to be moved onto the CCM program and billed a 965 for ongoing care. Includes patients with: 
    • Historical 721/723/732 billings in the last 2 years, but not in the last 3 months
    • Patient has not been billed for item 965 (CCMP)
  • New CCMP (965) - These are your patients who have an existing care plan billing on file and may be considered for a new CCMP (965). Includes patients with: 
    • Historical 721/723 billings in the past, but not in the last 2 years
    • Has not been billed a 965 in the last 18 months
    • Has not been billed a 967 in the last 3 months
  • Review CCMP (967) - These are your patients who may be considered for a CCMP Review. Includes patients who: 
    • Have been billed a 965 in the past
    • Has not been billed a 965 or 967 in the last 3 months

  • Potential new CCMP (965) - These patients have been identified as potentially eligible for a new CCMP. Includes patients with: 
    • Clinical History of a chronic condition in their records
    • Has not been billed a 965/721/723 in the last 24 months.

NOTE: Although all patients will show as eligible in PRODA if they have not yet received a 965 billing, Cubiko has taken the approach to follow the recommended Medicare guidelines for frequency to be at least 3 months since the last plan or review. 

Back to top

QuickCheck Tab

To navigate to QuickCheck, go to QuickCheck tab on the Home screen.

There you will see:

  • QuickCheck appointments 
  • QuickCheck patient search

QuickCheck appointments:

Once you have selected QuickCheck appointments, you will see two tabs.

The first tab is the "Potential eligibility" list, which is where you will find the "QuickCheck appointments with potential eligible items" and where you can run your QuickCheck from. 

NOTE: This list is current as of the last time the data was updated, usually overnight.

Any patients added to your appointment book on the current day will not show until Cubiko extracts data from the server overnight that evening. To verify eligibility for these patients, we recommend you use the QuickCheck Patient Search function.

The second tab is where your results for the checks run on the patients and the item numbers selected will now show under Verified eligibility. 

Patient Search

Watch our short video below on how to use QuickCheck patient search.

 

Once you have access you can view the QuickCheck patient search area of Cubiko, and will see two tabs.

 

The first tab is Check patient, which allows you to select a patient in your practice management software (PMS) database, choose a practitioner to run the check against, a date the service will be performed and select the item/s to check eligibility for (Chronic Condition Management or Mental Health Treatment Plan items). 

Select Run Eligibility Check to perform the check on the patient and item number/s selected. 

Your results for the checks run on the patient and item numbers selected will now show in the second tab Verified eligibility. 

Any patients that are checked through QuickCheck patient search will show results in the My Cubiko 'Verified patient items' table for the relevant Practitioner. See more information about how this works below QuickCheck and My Cubiko.

NOTE! QuickCheck patient search allows MBS item eligibility checks on any patient at the practice, excluding patients who are recorded in the PMS as inactive, deceased or have elected to opt out of de-identified data extraction.

Back to top

Additional Information: 

NOTE: Non-VR item checking

QuickCheck verifies the eligibility of Chronic Condition Management (CCM) and Mental Health Treatment Plan (MHTP) VR items against a patient's Medicare eligibility.

If a patient has previously been billed a non-VR item that corresponds to a VR item (for example, item 299), and this occurred within the Medicare allowable timeframe, the system will indicate that the maximum number of services for this item already paid for the VR item (for example, item 721). 

However, due to the way QuickCheck runs these checks through the API, we can only check specifically for VR items (e.g. 721, 723, 732) for Chronic Disease Management and Mental Health Treatment Plan items.

A Practitioner who is not eligible to claim VR item numbers will return the message "The practitioner is not eligible to claim this number".

Alternatively, you can perform the eligibility check for a specific patient using QuickCheck patient search and selecting a VR-eligible practitioner.

If you prefer, you can also choose to disable the non-VR Practitioner in Settings > QuickCheck. While you can continue to run QuickCheck on this Practitioner's appointments, you will need to select the provider details of an alternative Practitioner who is eligible to bill VR items to conduct the eligibility check on their behalf.