Setting up Halo Connect

Use this guide to install Halo Connect for your Practice

NOTE: If you do not have Halo Connect installed, some metrics in Cubiko will not be available.

Many of you may have already received emails to install Halo Link. If you have (already) received this email, please check with your IT provider that it has been installed!

Cubiko is transitioning our extraction method for data on your Best Practice server from an 'Integration Runtime' to Halo Connect.

Halo Connect has partnered with Best Practice and provides enhanced stability and security for your practice data. By installing Halo Connect your practice will also have the ability to gain access to exciting new features within Cubiko when released.

Next Steps

1. Contact your IT provider to install Halo Link

Contact your IT provider to install Halo Connect Link as an agent on the Best Practice Server. The MSI package shared by Halo Connect can be downloaded here.
Full details can be found in the Installation Guide here.

System requirements

Halo Link requires the following:

Best Practice Software October 2022 Data Update (or later)
.NET Framework 4.8 (or later)
- A reboot of the server may be required during installation if the version of .NET installed is less than 4.8.
Microsoft Windows 10 or 11 for desktop installations OR Microsoft Windows Server as supported by Microsoft.
- Full support: Microsoft Windows Server 2022 and 2019
- Security support: Microsoft Windows Server 2016, Microsoft Windows Server 2012, and Microsoft Windows Server 2012-R2

If you have further questions on Halo Connect, please check their FAQ here or reach out to their support team at support@haloconnect.io.

2. Email us with your BP Site ID

Once installed please email assist@cubiko.com.au notifying us of the installation, along with your BP Site ID for each server HALO Connect has been installed on.

You can find your BP Site ID by going to the main screen of Best Practice > Practice Details: