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GPCCMP Frequently Asked Questions - part 1

Navigate the new GPCCMP with confidence using our comprehensive FAQ guide We've had more than 1,000 questions from practices about the GPCCMP changes. So we've done the hard work — sorted through them and answered over 100 of the most common right here, to help your team stay one step ahead.

 
 This is part 1 of the FAQ. You can access part 2 here.
 

What is the GPCCMP and how is it different from current GPMPs and TCAs?

 
Understanding GPCCMP & Key Changes

The Bottom Line:

The GP Chronic Condition Management Plan (GPCCMP) is the new, streamlined approach to managing chronic health conditions, replacing the previous GP Management Plans (GPMPs) and Team Care Arrangements (TCAs). This shift simplifies care planning by consolidating two separate plans into one comprehensive plan, with practice nurses, Aboriginal and Torres Strait Islander Health Practitioners and Aboriginal Health Workers now formally able to assist with preparation and reviews.

The Facts:

  • From 1 July 2025, GPMPs and TCAs are replaced with a single GP chronic condition management plan (GPCCMP)
  • The GPCCMP introduces a single, streamlined approach, moving your team from managing two separate planning processes to one
  • A GPCCMP outlines the patient's chronic conditions, care goals, treatment actions, referrals (if needed), and a review schedule
  • Under the new framework, the requirement for GPs or Prescribed Medical Practitioners (PMPs) to consult with at least two collaborating providers as part of a Team Care Arrangement (TCA) has been removed
  • GPs and PMPs can now refer patients with a GPCCMP directly to relevant services without requiring allied health providers to confirm acceptance of the referral
  • Referrals to allied health providers will be made via a standard referral letter, no longer requiring a structured Medicare form
  • New MBS item numbers apply for GPCCMP preparation and review: 965 (GP face-to-face), 92029 (GP telehealth video), 392 (PMP face-to-face), and 92060 (PMP telehealth video) for plan development; and 967 (GP face-to-face), 92030 (GP telehealth video), 393 (PMP face-to-face), and 92061 (PMP telehealth video) for plan reviews, replacing all existing GPMP and TCA items
  • The ability for practice nurses, Aboriginal and Torres Strait Islander Health Practitioners and Aboriginal Health Workers to assist in the preparation of a GPCCMP has been specified in the regulatory arrangements for the new items
  • Patients registered with MyMedicare will be required to access GPCCMP services through their registered practice, enhancing continuity of care, while patients not registered with MyMedicare can access these services at any practice but should use their usual GP
Sources: Upcoming Changes to Chronic Disease Management Framework – Overview – Factsheet; MBS Items for GP Chronic Condition Management Plans – Factsheet; What Do the Changes Mean for Practice Nurses, Aboriginal and Torres Strait Islander Health Practitioners and Aboriginal Health Workers? – Factsheet; MBS Online explanatory note AN.0.47, AN.15.3, AN.15.4, AN.15.5, AN.15.6

Related Questions:

What are the key changes that took effect on 1 July 2025?
How does the new GPCCMP system simplify chronic disease management for practitioners?

What are the key changes that took effect on 1 July 2025?

 
Understanding GPCCMP & Key Changes

The Bottom Line:

From 1 July 2025, Australia's chronic disease management framework underwent significant changes, streamlining processes with the introduction of the GP Chronic Condition Management Plan (GPCCMP). This involves new MBS item numbers, equalised fees for planning and reviews ($156.55 for GPs, $125.30 for PMPs), simplified referral arrangements, and formal recognition of practice nurses, Aboriginal and Torres Strait Islander Health Practitioners and Aboriginal Health Workers' assistance roles. These items will be included in the Bulk Billing Practice Incentive Program from 1 November 2025.

The Facts:

  • From 1 July 2025, the existing MBS items for GP Management Plans (GPMPs) (229, 721, 92024, 92055), Team Care Arrangements (TCAs) (230, 723, 92025, 92056), and their reviews (233, 732, 92028, 92059) ceased and are replaced by a new streamlined GPCCMP
  • Eight new MBS item numbers became billable for GPCCMP: 965 (GP face-to-face), 92029 (GP telehealth video), 392 (PMP face-to-face), and 92060 (PMP telehealth video) for plan development; and 967 (GP face-to-face), 92030 (GP telehealth video), 393 (PMP face-to-face), and 92061 (PMP telehealth video) for plan reviews
  • The MBS fees for planning and review items are equalised to $156.55 for GPs and $125.30 for Prescribed Medical Practitioners (PMPs)
  • The requirement to consult with at least two collaborating providers for a Team Care Arrangement has been removed
  • Allied health referrals now use a standard referral letter, consistent with referrals to medical specialists, no longer requiring a structured Medicare form
  • The ability for practice nurses, Aboriginal and Torres Strait Islander Health Practitioners and Aboriginal Health Workers to assist in the preparation of a GPCCMP has been specified in the regulatory arrangements
  • Patients registered with MyMedicare are required to access GPCCMP services through their registered practice. Patients not registered with MyMedicare can continue to access these services through their usual GP
  • Existing GPMPs and TCAs, along with associated referrals, remain valid until 30 June 2027, allowing a transition period
  • From 1 July 2027, a GPCCMP will be required for ongoing access to allied health services and Domiciliary Medication Management Reviews (items 245 and 900)
  • GPCCMP items may be claimed with single bulk billing incentives when eligible patients are bulk billed and will be included in the Bulk Billing Practice Incentive Program from 1 November 2025
Sources: Upcoming Changes to Chronic Disease Management Framework – Overview – Factsheet; MBS Items for GP Chronic Condition Management Plans – Factsheet; Transition Arrangements for Existing Patients – Factsheet; What Do the Changes Mean for Practice Nurses, Aboriginal and Torres Strait Islander Health Practitioners and Aboriginal Health Workers? – Factsheet; MBS Online explanatory note AN.0.47, AN.15.3, AN.15.4, AN.15.5, AN.15.6

Links and Resources:

Related Questions:

What are the new MBS item numbers for GPCCMP preparation and reviews?
Which old MBS item numbers for GPMPs and TCAs are being replaced by the new GPCCMP items?

Why are these changes being made to the chronic disease management framework?

 
Understanding GPCCMP & Key Changes

The Bottom Line:

The changes to the chronic disease management framework, transitioning to the GPCCMP, are being made to simplify care planning, reduce administrative burden on practices, and strengthen continuity of care for patients, all stemming from recommendations by the MBS Review Taskforce. The changes also formally recognise the important role of practice nurses, Aboriginal and Torres Strait Islander Health Practitioners, and Aboriginal Health Workers in chronic condition management.

The Facts:

  • The changes are a result of a review by the MBS Review Taskforce, informed by the General Practice and Primary Care Clinical Committee
  • The General Practice and Primary Care Clinical Committee was established in 2016 to provide broad clinician and consumer expertise
  • The MBS Review included a public consultation process from December 2018 to March 2019, with feedback received from a broad range of stakeholders
  • Following the MBS Review, ongoing consultation occurred through an Implementation Liaison Group including the Australian Medical Association, Royal Australian College of General Practitioners, Rural Doctors Association, Allied Health Professionals Australia, the Australian Primary Health Care Nurses Association, the National Association of Aboriginal and Torres Strait Islander Health Workers and Practitioners, and other professional associations
  • The framework aims to:
  • Make care planning easier for practices and patients
  • Encourage regular, structured reviews
  • Reduce paperwork and streamline referral and claiming processes
  • Strengthen continuity of care through the MyMedicare patient registration system
  • Formalise arrangements for support provided by practice nurses, Aboriginal and Torres Strait Islander Health Practitioners and Aboriginal Health Workers
  • One of the objectives is to provide patients with greater choice and flexibility in accessing allied health services
Sources: Upcoming Changes to Chronic Disease Management Framework – Overview – Factsheet; MBS Items for GP Chronic Condition Management Plans – Factsheet; What Do the Changes Mean for Practice Nurses, Aboriginal and Torres Strait Islander Health Practitioners and Aboriginal Health Workers? – Factsheet

Links and Resources:

Official Information:
Professional Resources:

Related Questions:

How does the new GPCCMP system simplify chronic disease management for practitioners?
What are the patient eligibility criteria for GPCCMPs and how do they compare to the old system?

How does the new GPCCMP system simplify chronic disease management for practitioners?

 
Understanding GPCCMP & Key Changes

The Bottom Line:

The GPCCMP system simplifies chronic disease management for practitioners by consolidating the previous two plans (GPMP and TCA) into a single, comprehensive plan. This significantly reduces administrative complexity, eliminates the requirement for multi-provider collaboration during plan development, streamlines allied health referrals to a standard letter format, and formally recognises the assistance provided by practice nurses, Aboriginal and Torres Strait Islander Health Practitioners and Aboriginal Health Workers.

The Facts:

  • The new framework introduces a single GP Chronic Condition Management Plan (GPCCMP) that replaces the existing GP Management Plan (GPMP) and Team Care Arrangement (TCA), meaning your team will move from managing two separate planning processes to a single, streamlined approach
  • The requirement to consult with at least two collaborating providers as part of a Team Care Arrangement has been removed. GPs and Prescribed Medical Practitioners (PMPs) can now refer patients directly to relevant services
  • Referrals to allied health providers will be issued via a standard referral letter, no longer requiring a structured Medicare form, which simplifies the referral process
  • The ability for practice nurses, Aboriginal and Torres Strait Islander Health Practitioners and Aboriginal Health Workers to assist the GP or prescribed medical practitioner to prepare or review a GPCCMP has been specified in the regulatory arrangements for the new items
  • The changes aim to simplify, streamline, and modernise the arrangements for health professionals
  • Use of referral letters will support the provision of relevant clinical information to allied health professionals
  • MyMedicare registration requirements support continuity of care through strengthened usual medical practitioner requirements
Sources: Upcoming Changes to Chronic Disease Management Framework – Overview – Factsheet; MBS Items for GP Chronic Condition Management Plans – Factsheet; Referral Arrangements for Allied Health Services – Factsheet; What Do the Changes Mean for Practice Nurses, Aboriginal and Torres Strait Islander Health Practitioners and Aboriginal Health Workers? – Factsheet; MBS Online explanatory note AN.0.47, AN.15.3, AN.15.4, AN.15.5, AN.15.6

Links and Resources:

Related Questions:

How have allied health referral requirements changed under GPCCMP?
Do I still need to consult with two allied health providers before making a referral?

What are the patient eligibility criteria for GPCCMPs and how do they compare to the old system?

 
Understanding GPCCMP & Key Changes

The Bottom Line:

Patient eligibility for GPCCMPs remains largely consistent with the old system: any patient with a chronic condition expected to last six months or more, or a terminal illness, is eligible based on clinical judgment. The main difference is the new requirement for MyMedicare registered patients to access GPCCMP services exclusively through their registered practice, enhancing continuity of care.

The Facts:

  • A GPCCMP is available to patients with at least one chronic medical condition that has been (or is likely to be) present for at least 6 months, or is terminal
  • There is no specific list of eligible conditions. It is up to the GP or Prescribed Medical Practitioner (PMP) to determine, based on their clinical judgment, whether an individual patient with a chronic condition would benefit from a GPCCMP
  • Patients registered with MyMedicare are required to access GPCCMP services through their registered practice, while patients not registered with MyMedicare can access these services at any practice but should use their usual GP. These requirements apply to both face-to-face and telehealth items
  • The eligibility criteria are the same as under the previous GPMP/TCA system, except that GPCCMPs are not available to patients who are care recipients in a residential aged care facility (though allied health services remain available to RACF patients through multidisciplinary care plans)
Sources: Upcoming Changes to Chronic Disease Management Framework – Overview – Factsheet; MBS Items for GP Chronic Condition Management Plans – Factsheet; MBS Online explanatory note AN.0.47, AN.15.3, AN.15.4, AN.15.5, AN.15.6

Links and Resources:

Official Information:
Implementation Support:
Cubiko Insights - GPCCMP metrics and forecasting dashboard: Learn how Cubiko can help you identify eligible patients

Related Questions:

Can patients in residential aged care facilities (RACFs) get a GPCCMP?
Does a GPCCMP expire and what are the requirements to maintain patient eligibility for services?

Can patients in residential aged care facilities (RACFs) get a GPCCMP?

 
Understanding GPCCMP & Key Changes

The Bottom Line:

No, patients residing in residential aged care facilities (RACFs) are not eligible for GP Chronic Condition Management Plans (GPCCMPs). However, they can still access allied health services through a multidisciplinary care plan.

The Facts:

  • GPCCMPs are not available to patients who are care recipients in a residential aged care facility
  • Allied health services are available to patients in residential aged care facilities through a multidisciplinary care plan
Sources: Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet; MBS Online explanatory note AN.0.47, AN.15.3, AN.15.4, AN.15.5, AN.15.6

Links and Resources:

Related Questions:

What are the patient eligibility criteria for GPCCMPs and how do they compare to the old system?
Do the changes affect multidisciplinary care plan items or other multidisciplinary services available to patients?

Does a GPCCMP expire and what are the requirements to maintain patient eligibility for services?

 
Understanding GPCCMP & Key Changes

The Bottom Line:

A GPCCMP itself does not expire; once created, it can be used indefinitely with ongoing reviews. However, to maintain a patient's eligibility for MBS-funded allied health and other services under the plan, it must be reviewed or prepared within an 18-month timeframe. Regular reviews are encouraged, typically every 3 months if clinically appropriate.

The Facts:

  • A GPCCMP does not expire under the new framework. Once prepared, it can be used indefinitely with regular reviews
  • To maintain access to MBS-funded Allied Health Services, a GPCCMP must have been prepared or reviewed in the previous 18 months
  • GPCCMP preparation can be claimed once every 12 months, if clinically appropriate. It is not required that a new plan be prepared each year; existing plans can continue to be reviewed
  • GPCCMP reviews can be claimed every 3 months, if clinically appropriate. Reviews can be prepared or conducted earlier if exceptional circumstances apply
Sources: Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet; What Do the Changes Mean for Allied Health Providers?; Summary of changes to Chronic Disease Management (CDM) Framework; MBS Online explanatory note AN.0.47, AN.15.3, AN.15.4, AN.15.5, AN.15.6

Links and Resources:

Official Information:
Implementation Support:
Cubiko Insights - GPCCMP metrics and forecasting dashboard: Use Cubiko to track patients eligible for reviews
Role-Based Implementation Guides:

Related Questions:

What are the timing rules and billing frequencies for GPCCMP creation and reviews?
What reminder systems should I set up for GPCCMP reviews?

What do the GPCCMP changes mean financially for my practice?

 
Understanding GPCCMP & Key Changes

The Bottom Line:

The financial impact of the GPCCMP changes on your practice largely depends on your approach to patient reviews. With the new equalised fees for both plan preparation and reviews ($156.55 for GPs, $125.30 for PMPs), and inclusion in the Bulk Billing Practice Incentive Program from 1 November 2025, increasing the frequency of reviews can help maintain or potentially increase your chronic disease management billings, offsetting the previous ability to bill separately for GPMPs and TCAs.

The Facts:

  • The MBS fees for planning (new GPCCMP) and review items are equalised. The fee for preparation or review is $156.55 for GPs and $125.30 for Prescribed Medical Practitioners (PMPs)
  • Previously, the rebate for a GPMP (items 721, 92024) was $164.35, for TCAs (items 723, 92025) was $130.25, and a review (item 732, 92028) was $82.10
  • The impact on annual funding for chronic disease management will depend on the billing approach for each patient
  • If no changes are made to the frequency or composition of services (i.e., only billing one item for plan creation), there could be a reduction in the billing. This is largely due to the new item 965 replacing both the old 721 and 723, which previously could both be billed for the same patient in certain circumstances
  • Practitioners may be able to increase billings by completing additional reviews, as these now carry an equalised incentive. For example, a change from one new plan and one review to two reviews could result in a slight increase in billings
  • GPCCMP items may be claimed with single bulk billing incentives when eligible patients are bulk billed and will be included in the Bulk Billing Practice Incentive Program from 1 November 2025. Consistent with current arrangements, items for the preparation or review of a GPCCMP cannot be co-claimed on the same day as general attendance items
Sources: Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet; Summary of changes to Chronic Disease Management (CDM) Framework; MBS Online explanatory note AN.0.47, AN.15.3, AN.15.4, AN.15.5, AN.15.6

Links and Resources:

Official Information:
Financial Analysis Tools:
Free CDM to CCM billings forecast tool: Model the potential financial impact of the changes under different practice scenarios
Implementation Support:
Cubiko Insights - GPCCMP metrics and forecasting dashboard: Forecast your practice billings based on real data and identify eligible patients
Role-Based Implementation Guides:

Related Questions:

What are the Medicare rebate fees for GPCCMP items and how do they compare to previous GPMP/TCA fees?
Are there bulk billing incentives under GPCCMP and how do they compare to the old system?
What's the best way to set fees for GPCCMP – should we bulk bill or charge privately?

What are the new MBS item numbers for GPCCMP preparation and reviews?

 
MBS Item Numbers & Billing

The Bottom Line:

From 1 July 2025, new, streamlined MBS item numbers replace the old GPMP and TCA system. You now have four clear items for each provider type: prepare face-to-face, prepare video, review face-to-face, and review video. Practice nurses, Aboriginal and Torres Strait Islander Health Practitioners and Aboriginal Health Workers are now formally recognised to assist with preparation and reviews. Much simpler than before!

The Facts:

  • New GP items: 965 (prepare face-to-face), 92029 (prepare video), 967 (review face-to-face), 92030 (review video)
  • New PMP items: 392 (prepare face-to-face), 92060 (prepare video), 393 (review face-to-face), 92061 (review video)
  • The ceased items are replaced with new items for GPs and PMPs to prepare and review GPCCMPs
  • Practice nurses, Aboriginal and Torres Strait Islander Health Practitioners and Aboriginal Health Workers can assist the GP or prescribed medical practitioner to prepare or review a GPCCMP, with this assistance formally specified in the regulatory arrangements for the new items
  • These new items apply to both face-to-face and telehealth (video) services with fees of $156.55 for GPs and $125.30 for PMPs
  • Patients registered with MyMedicare must access GPCCMP items through the practice where they are enrolled, while patients not registered with MyMedicare can access these services at any practice but should use their usual GP
  • Items for the preparation or review of a GPCCMP cannot be co-claimed on the same day as general attendance MBS items
Sources: Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet; Upcoming Changes to Chronic Disease Management Framework – Overview – Factsheet; MBS Online explanatory note AN.0.47, AN.15.3, AN.15.4, AN.15.5, AN.15.6

Links and Resources:

Official Information:
Billing Support:
Role-Based Implementation Guides:

Can I do GPCCMPs or reviews via telehealth and what are the specific requirements?

 
MBS Item Numbers & Billing

The Bottom Line:

Yes, you can do GPCCMPs via video telehealth using items 92029/92030 (GPs) or 92060/92061 (PMPs). Importantly, GPCCMP telehealth items are NOT subject to the usual "established clinical relationship" rule that applies to most GP telehealth items. Instead, they follow the same MyMedicare and "usual medical practitioner" requirements as face-to-face GPCCMP items.

The Facts:

  • GPCCMP telehealth items available: 92029 (GP prepare), 92030 (GP review), 92060 (PMP prepare), 92061 (PMP review)
  • GPCCMP telehealth items are NOT subject to the established clinical relationship rule that applies to most general practice telehealth items
  • Instead, GPCCMP telehealth items are subject to the same MyMedicare and usual medical practitioner requirements as the face-to-face GPCCMP items
  • Patients registered with MyMedicare must access GPCCMP telehealth items through the practice where they are enrolled, while patients not registered with MyMedicare can access these services at any practice but should use their usual GP
  • The regulations define "usual medical practitioner" as a GP or PMP who: (1) has provided the majority of services to the person in the past 12 months; OR (2) is likely to provide the majority of services to the person in the following 12 months; OR (3) is located at a medical practice that has provided (or is likely to provide) the majority of services to the person in the past/next 12 months
  • Consistent with general telehealth rules, GPCCMP telehealth items cannot be used when the patient is an admitted patient of a hospital
  • The fees are the same as face-to-face items: $156.55 for GPs, $125.30 for PMPs
Sources: Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet; MBS Online explanatory note AN.0.47, AN.15.3, AN.15.4, AN.15.5, AN.15.6

Links and Resources:

Official Information:
Billing Support:
Role-Based Implementation Guides:

Related Questions:

What are the new MBS item numbers for GPCCMP preparation and reviews?
How does billing work with the new GPCCMP items, including co-claiming rules and frequency?

When can I bill GPCCMP items earlier than the usual 12-month/3-month timing?

 
MBS Item Numbers & Billing

The Bottom Line:

You can prepare or review a GPCCMP earlier than the usual timing rules when "exceptional circumstances" apply. This means there has been a significant change in the patient's clinical condition or care circumstances that necessitates the service. You must document the exceptional circumstances and indicate this when claiming to ensure proper payment.

The Facts:

  • Standard timing rules: GPCCMP can be prepared once every 12 months (and any new plan must be at least 3 months after the last review), and reviewed once every 3 months
  • Exceptional circumstances allow earlier services when there has been a significant change in the patient's clinical condition or care circumstances that necessitates the performance of the service
  • The particulars of the exceptional circumstances should be documented in the patient's record to substantiate the claim
  • Services Australia needs to be advised that exceptional circumstances apply to pay a benefit sooner than generally allowable
  • To facilitate payment, the patient's invoice, Medicare voucher or digital claim should indicate that exceptional circumstances apply - no further explanation is required to support payment
  • Example scenario: A patient has a GPCCMP for asthma that was reviewed 1 month ago, then gets diagnosed with type 1 diabetes. You can review their plan (or develop a new plan) as a priority due to exceptional circumstances
  • There is no minimum amount of time required to spend with the patient, but all MBS requirements must be met including that the GP or PMP must attend the patient, discuss the plan, and ensure the patient understands and agrees with it
Sources: Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet; MBS Online explanatory note AN.0.47, AN.15.3, AN.15.4, AN.15.5, AN.15.6

Links and Resources:

Official Information:
Billing Support:
Role-Based Implementation Guides:

Related Questions:

How does billing work with the new GPCCMP items, including co-claiming rules and frequency?
How close to the 3-month mark can I do a review? Is it 3 months and 1 day?

Which old MBS item numbers for GPMPs and TCAs are being replaced by the new GPCCMP items?

 
MBS Item Numbers & Billing

The Bottom Line:

All the old GPMP and TCA items ceased on 1 July 2025 and are replaced by the streamlined GPCCMP items. The specific ceased items are: GPMPs (229, 721, 92024, 92055), TCAs (230, 723, 92025, 92056), and all review items (233, 732, 92028, 92059). You now have one unified set of items instead of multiple different ones.

The Facts:

  • From 1 July 2025 the following MBS items ceased:
  • GP management plans: 229, 721, 92024, 92055
  • Team care arrangements: 230, 723, 92025, 92056
  • Reviews: 233, 732, 92028, 92059
  • The ceased items are replaced with new items for GPs and PMPs to prepare and review GPCCMPs
  • New GP items: 965 (prepare face-to-face), 92029 (prepare video), 967 (review face-to-face), 92030 (review video)
  • New PMP items: 392 (prepare face-to-face), 92060 (prepare video), 393 (review face-to-face), 92061 (review video)
Sources: Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet; Upcoming Changes to Chronic Disease Management Framework – Overview – Factsheet; MBS Online explanatory note AN.0.47, AN.15.3, AN.15.4, AN.15.5, AN.15.6

Links and Resources:

Official Information:
Billing Support:
Role-Based Implementation Guides:

Related Questions:

When do the old GPMP/TCA item numbers cease to be billable and can I still bill review items for existing plans?
What happens to patients with existing GPMPs and TCAs after 1 July 2025?

When do the old GPMP/TCA item numbers cease to be billable and can I still bill review items for existing plans?

 
MBS Item Numbers & Billing

The Bottom Line:

All old GPMP/TCA items ceased on 1 July 2025 - you cannot bill them anymore, including review items for existing plans. If a patient with an old plan needs a review, you must transition them to a new GPCCMP instead.

The Facts:

  • From 1 July 2025, GP management plans (229, 721, 92024, 92055) and team care arrangements (230, 723, 92025, 92056) ceased
  • Reviews (233, 732, 92028, 92059) also ceased on 1 July 2025
  • MBS items for reviewing GPMPs and TCAs ceased on 1 July 2025 - if a patient requires a review of their GPMP and/or TCA after 1 July 2025 they should be transitioned to a new GP chronic condition management plan (GPCCMP)
  • From 1 July 2025, any new plans put in place will need to meet the requirements of a GPCCMP
  • Patients with GPMPs and/or TCAs in place prior to July 1, 2025, can continue to access services consistent with those plans during a transition period until June 30, 2027
  • Individual and group allied health services can be accessed under existing GPMPs and TCAs until June 30, 2027
  • Referrals for allied health services written prior to 1 July 2025, will remain valid until all services under that referral have been provided
  • From 1 July 2027, a GPCCMP will be required for ongoing access to MBS-funded allied health services and domiciliary medication management reviews (items 245 and 900)
Sources: Summary of changes to Chronic Disease Management (CDM) Framework; Upcoming Changes to Chronic Disease Management MBS Items – Transition Arrangements for Existing Patients – Factsheet

Links and Resources:

Official Information:
Role-Based Implementation Guides:

Related Questions:

What happens to patients with existing GPMPs and TCAs after 1 July 2025?
When should I transition patients to GPCCMP and what are the billing timing rules?

What are the Medicare rebate fees for GPCCMP items and how do they compare to previous GPMP/TCA fees?

 
MBS Item Numbers & Billing

The Bottom Line:

The new GPCCMP fees are $156.55 for GPs and $125.30 for PMPs for both preparation and review. This simplifies your billing because both preparation and review have the same fee, compared to the old system where you had different fees for GPMPs, TCAs, and reviews. These items will be included in the Bulk Billing Practice Incentive Program from 1 November 2025.

The Facts:

  • The MBS fee to prepare a GPCCMP is $156.55 for GPs and $125.30 for PMPs
  • The fee for reviewing a GPCCMP is the same: $156.55 for GPs and $125.30 for PMPs
  • Previously, the rebate for preparation of a GPMP (MBS Items 721, 92024) was $164.35, preparation of TCAs (MBS Items 723, 92025) was $130.25 and a review (MBS Item 732, 92028) was $82.10
  • The new Medicare fee is the same for the preparation and the review of a plan
  • To encourage reviews and ongoing care, the MBS fees for planning and review items have been equalised
  • GPCCMP items may be claimed with single bulk billing incentives when eligible patients are bulk billed and will be included in the Bulk Billing Practice Incentive Program from 1 November 2025
Sources: Summary of changes to Chronic Disease Management (CDM) Framework; Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet; MBS Online explanatory note AN.0.47, AN.15.3, AN.15.4, AN.15.5, AN.15.6

Links and Resources:

Official Information:
Financial Analysis Tools:
Billing Support:
Role-Based Implementation Guides:

Related Questions:

What do the GPCCMP changes mean financially for my practice?
How can I optimise the financial benefits of the new GPCCMP system?

How does billing work with the new GPCCMP items, including co-claiming rules and frequency?

 
MBS Item Numbers & Billing

The Bottom Line:

You can prepare a GPCCMP once every 12 months and review it every 3 months if clinically relevant. The key rule is that you cannot co-claim GPCCMP items with general attendance items on the same day. However, you CAN co-claim GPCCMP items with practice nurse services (item 10997) when they provide separate, clinically relevant services consistent with the patient's plan. Patients must have had a GPCCMP prepared or reviewed in the previous 18 months to continue accessing allied health services.

The Facts:

  • Items for preparing a GPCCMP can be claimed every 12 months if clinically relevant
  • GPCCMP reviews are available every 3 months if clinically relevant
  • Plans may be prepared or reviewed earlier if exceptional circumstances apply
  • Items for the preparation or review of a GPCCMP cannot be co-claimed on the same day as general attendance items (items 3, 4, 23, 24, 36, 37, 44, 47, 52, 53, 54, 57, 58, 59, 60, 65, 123, 124, 151 and 165)
  • Practice nurses, Aboriginal and Torres Strait Islander Health Practitioners and Aboriginal Health Workers can assist the GP or prescribed medical practitioner to prepare or review a GPCCMP, but cannot claim item 10997 for their assistance time as GPCCMP items are complete medical services
  • Co-claiming GPCCMP items with practice nurse services (10997, 93201, 93203) IS appropriate when the practice nurse provides a separate, clinically relevant service consistent with the patient's plan. Examples include:
  • Review and wound treatment: GP reviews GPCCMP (item 967) and practice nurse dresses diabetic wound (item 10997) on same day
  • Plan/review and immunisation: GP prepares GPCCMP (item 965) and practice nurse administers vaccine (item 10997) on same day
  • Review and parenteral medication: GP reviews GPCCMP (item 967) and practice nurse administers B12 injection or denosumab (item 10997) on same day
  • While GPCCMPs do not expire, patients must have had a GPCCMP prepared or reviewed in the previous 18 months to continue to access allied health and other services under the plan
  • It is not required that a new plan be prepared each year; existing plans can continue to be reviewed
Sources: Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet; Summary of changes to Chronic Disease Management (CDM) Framework; MBS Online explanatory note AN.0.47, AN.15.3, AN.15.4, AN.15.5, AN.15.6, MN.12.4

Links and Resources:

Official Information:
Billing Support:
Role-Based Implementation Guides:

What are the record keeping and compliance requirements for GPCCMP items?

 
MBS Item Numbers & Billing

The Bottom Line:

You must keep adequate and contemporaneous records for all GPCCMP services and retain any documents created as part of the GPCCMP for 2 years. You're also responsible for ensuring all services meet legislative requirements and may need to provide evidence for Medicare compliance checks.

The Facts:

  • Providers are responsible for ensuring services claimed from Medicare using their provider number meet all legislative requirements and may be required to submit evidence for compliance checks related to Medicare claims
  • Practitioners should ensure they keep adequate and contemporaneous records (see GN.15.39 for guidance on what constitutes adequate and contemporaneous records)
  • Where a GPCCMP item specifies the creation of a document, that document must be retained for 2 years as specified in Clause 4.3 of the Health Insurance Act 1973
  • The GP or prescribed medical practitioner must attend the patient, have a discussion with them about the plan, and be satisfied that the patient understands and agrees with the plan (including actions they are to take), even if staff have assisted in preparing or reviewing the plan
  • Hospital-employed practitioners have restrictions: GPCCMP items can only be used by medical practitioners who are either (1) not employed by the proprietor of a hospital that is not a private hospital, OR (2) employed by such a hospital but providing the service outside the course of that employment
  • Nurse practitioners can provide item 10997 services as they meet the definition of a practice nurse, provided they're working in general practice or a health service with a relevant section 19(2) exemption
Sources: Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet; MBS Online explanatory note AN.0.47, AN.15.3, AN.15.4, AN.15.5, AN.15.6, MN.12.4

Links and Resources:

Official Information:
Compliance Information:
Role-Based Implementation Guides:

Related Questions:

How does billing work with the new GPCCMP items, including co-claiming rules and frequency?
When can I bill GPCCMP items earlier than the usual 12-month/3-month timing?

Are there bulk billing incentives under GPCCMP and how do they compare to the old system?

 
MBS Item Numbers & Billing

The Bottom Line:

Yes, you can claim bulk billing incentives when you bulk bill eligible patients for GPCCMP services, and from November 2025, GPCCMPs will also be included in the expanded Bulk Billing Practice Incentive Program - giving you additional financial support for providing these essential chronic disease management services.

The Facts:

  • GPCCMP items may be claimed with single bulk billing incentives when eligible patients are bulk billed
  • GPCCMPs will be included in the Bulk Billing Practice Incentive Program from 1 November 2025
  • When you bulk bill eligible patients for GPCCMP services, you can claim bulk billing incentives as part of the government's broader commitment to supporting bulk billing
  • The Bulk Billing Practice Incentive Program inclusion represents additional financial support beyond the current single bulk billing incentives
Sources: Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet; MBS Online explanatory note AN.0.47, AN.15.3, AN.15.4, AN.15.5, AN.15.6

Links and Resources:

Official Information:
Financial Analysis Tools:
Role-Based Implementation Guides:

Related Questions:

What's the best way to set fees for GPCCMP – should we bulk bill or charge privately?
What do the GPCCMP changes mean financially for my practice?

Do GPCCMP item fees increase each year with Medicare indexation?

 
MBS Item Numbers & Billing

The Bottom Line:

The MBS factsheets don't provide specific information about indexation of GPCCMP item fees, but as standard MBS items, they would typically follow normal Medicare indexation processes that apply to other MBS items.

The Facts:

The MBS factsheets don't provide specific information on this topic regarding GPCCMP item indexation.

Links and Resources:

Related Questions:

What are the Medicare rebate fees for GPCCMP items and how do they compare to previous GPMP/TCA fees?
How can I optimise the financial benefits of the new GPCCMP system?

How many GPCCMP plans can be done in one day/session?

 
MBS Item Numbers & Billing

The Bottom Line:

While there isn't a stated limit on the number of different patients for whom you can prepare or review GPCCMPs in a single day, it's crucial to adhere to the frequency rules for individual patients and your clinical decision making.

The Facts:

  • A GPCCMP can be prepared once every 12 months, if clinically relevant
  • Reviews can be conducted once every 3 months, if clinically relevant
  • Items for the preparation or review of a GPCCMP cannot be co-claimed on the same day as general attendance items
  • Practice nurses, Aboriginal and Torres Strait Islander Health Practitioners and Aboriginal Health Workers can assist the GP or prescribed medical practitioner to prepare or review a GPCCMP
Sources: Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet; Upcoming Changes to Chronic Disease Management Framework – Overview – Factsheet; MBS Online explanatory note AN.0.47, AN.15.3, AN.15.4, AN.15.5, AN.15.6

Links and Resources:

Related Questions:

Should I change consultation appointment lengths for GPCCMP creation and reviews for optimal efficiency?
How does billing work with the new GPCCMP items, including co-claiming rules and frequency?

How close to the 3-month mark can I do a review? Is it 3 months and 1 day?

 
MBS Item Numbers & Billing

The Bottom Line:

The official guidance states that GPCCMP reviews can be conducted "every 3 months." The provided MBS factsheets do not explicitly state a "plus one day" rule. We are currently suggesting 3 months and 1 day to be on the safe side.

The Facts:

  • GPCCMP reviews can be conducted every 3 months, if clinically relevant
  • Unless exceptional circumstances apply, reviews can be conducted once every 3 months
Sources: Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet; Upcoming Changes to Chronic Disease Management Framework – Overview – Factsheet; MBS Online explanatory note AN.0.47, AN.15.3, AN.15.4, AN.15.5, AN.15.6

Links and Resources:

Related Questions:

What are the timing rules and billing frequencies for GPCCMP creation and reviews?
How does billing work with the new GPCCMP items, including co-claiming rules and frequency?

What is the transition timeline and key steps for moving from existing GPMP/TCA plans to GPCCMPs?

 
Transitioning Existing Patients & Plans

The Bottom Line:

The transition from GPMPs and TCAs to GPCCMPs simplifies chronic disease management with clear steps and timelines. From July 1, 2025, create all new chronic disease management plans as GPCCMPs using the new item numbers. When existing patients need plan reviews after July 1, 2025, transition them to new GPCCMPs. The equalised fees for planning and reviews ($156.55 for GPs, $125.30 for PMPs) support more consistent care, and will be included in the Bulk Billing Practice Incentive Program from 1 November 2025.

The Facts:

  • From 1 July 2025, the existing MBS items for GPMPs (229, 721, 92024, 92055), team care arrangements (230, 723, 92025, 92056), and their review items (233, 732, 92028, 92059) will cease
  • Any new plans put in place from 1 July 2025 will need to meet the requirements of a GPCCMP
  • If a patient requires a review of their existing GPMP or TCA after 1 July 2025, they should be transitioned to a new GPCCMP
  • Patients with GPMPs and/or TCAs in place prior to 1 July 2025 can continue to access services consistent with those plans during a transition period until 30 June 2027
  • The Department of Health, Disability and Ageing have advised:
"While there is no specified minimum time between claiming of the ceased 721/723/732 items and 965 practitioners must ensure that any services provided are clinically relevant."
The full quote is:
“Current chronic disease management patients should have a GP chronic condition management plan prepared (using item 965 or its equivalents) at their first plan/review appointment after 1 July 2025. While there is no specified minimum time between claiming of the ceased 721/723/732 items and 965 practitioners must ensure that any services provided are clinically relevant.
The transition arrangements have been designed so patients don’t need to be recalled early for a new plan to retain their access to allied health services.”
Department of Health, Disability and Ageing
  • During this transition period (until 30 June 2027), individual and group allied health services can still be claimed under existing GPMPs and TCAs, and medical practitioners can continue to write referrals under these plans
  • Practice nurses, Aboriginal and Torres Strait Islander Health Practitioners and Aboriginal Health Workers will be able to assist the GP or prescribed medical practitioner to prepare or review a GPCCMP
  • The fee for the preparation or review of a plan will be $156.55 for GPs and $125.30 for prescribed medical practitioners
  • GPCCMP items may be claimed with single bulk billing incentives when eligible patients are bulk billed and will be included in the Bulk Billing Practice Incentive Program from 1 November 2025
  • Referrals for allied health services written prior to 1 July 2025 will remain valid until all services under that referral have been provided
  • From 1 July 2027, a GPCCMP will be required for ongoing access to MBS-funded allied health services and domiciliary medication management reviews (items 245 and 900)
Sources: Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet, pages 1-2; Upcoming Changes to Chronic Disease Management Framework – Overview – Factsheet, pages 1-3; Upcoming Changes to Chronic Disease Management MBS Items – Transition Arrangements for Existing Patients – Factsheet, pages 1-2; Upcoming Changes to Chronic Disease Management Framework – Referral Arrangements for Allied Health Services – Factsheet, page 1; Summary of changes to Chronic Disease Management (CDM) Framework, pages 1-2; Department of Health, Disability and Ageing advice; MBS Online explanatory note AN.0.47, AN.15.3, AN.15.4, AN.15.5, AN.15.6, MN.12.4

What happens to patients with existing GPMPs and TCAs after 1 July 2025?

 
Transitioning Existing Patients & Plans

The Bottom Line:

Patients with existing GPMPs and TCAs as of July 1, 2025, can continue to access care under those plans for a transition period until June 30, 2027. The good news is there's no immediate disruption - they can continue accessing allied health services, practice nurse services (item 10997), and other supports under their existing plans. However, if they require a review of their plan after July 1, 2025, they should be transitioned to a new GPCCMP.

The Facts:

  • For patients that have a GPMP and/or TCA in place prior to 1 July 2025 there is no immediate action required
  • Patients can continue to access allied health and other services under their existing plans until 30 June 2027
  • Patients can continue to access services provided through MBS item 10997 (and its telehealth equivalents 93201 and 93203) under existing GPMPs and TCAs until 30 June 2027
  • Individual and group allied health services can be accessed under existing GPMPs and TCAs until 30 June 2027
  • Medical practitioners can continue to write referrals under these existing plans until 30 June 2027, but any new referrals written from 1 July 2025 must meet the new referral requirements (letters instead of forms)
  • Referrals written prior to 1 July 2025 will continue to be valid until all services under that referral have been provided
  • MBS items for reviewing GPMPs and TCAs will cease on 1 July 2025
  • If a patient requires a review of their GPMP and/or TCA after 1 July 2025 they should be transitioned to a new GPCCMP at that time
  • The Department of Health, Disability and Ageing have advised:
"While there is no specified minimum time between claiming of the ceased 721/723/732 items and 965 practitioners must ensure that any services provided are clinically relevant."
The full quote is:
“Current chronic disease management patients should have a GP chronic condition management plan prepared (using item 965 or its equivalents) at their first plan/review appointment after 1 July 2025. While there is no specified minimum time between claiming of the ceased 721/723/732 items and 965 practitioners must ensure that any services provided are clinically relevant.
The transition arrangements have been designed so patients don’t need to be recalled early for a new plan to retain their access to allied health services.”
Department of Health, Disability and Ageing
  • From 1 July 2027 patients will require a GPCCMP to continue to access allied health and other services
Sources: Upcoming Changes to Chronic Disease Management MBS Items – Transition Arrangements for Existing Patients – Factsheet, pages 1-2; Summary of changes to Chronic Disease Management (CDM) Framework, page 1; Upcoming Changes to the Chronic Disease Management Framework – What Do the Changes Mean Do Practice Nurses, Aboriginal and Torress Strait Islander Health Practitioners and Aboriginal Health Workers? – Factsheet, page 1; Department of Health, Disability and Ageing advice; MBS Online explanatory note AN.15.3, AN.15.5, MN.12.4

Links and Resources:

When should I transition patients to GPCCMP and what are the billing timing rules?

 
Transitioning Existing Patients & Plans

The Bottom Line:

You should transition patients to a GPCCMP when their existing GPMP or TCA is due for a review after July 1, 2025. For any new patients requiring a chronic disease management plan from that date, it will be a GPCCMP. The practical reality is that the new equalised fees ($156.55 for GPs, $125.30 for PMPs) support more consistent care delivery, with plans available every 12 months and reviews every 3 months if clinically relevant.

The Facts:

  • Any new plans put in place from 1 July 2025 will need to meet the requirements of a GPCCMP
  • Any new referrals for allied health services should meet the new referral requirements that come into effect on 1 July 2025, regardless of whether the referral is made under a GPMP, TCA or GPCCMP
  • MBS items for reviewing GPMPs and TCAs will cease on 1 July 2025 - if a patient requires a review after 1 July 2025 they should be transitioned to a new GPCCMP
  • The Department of Health, Disability and Ageing have advised: "While there is no specified minimum time between claiming of the ceased 721/723/732 items and 965 practitioners must ensure that any services provided are clinically relevant"
  • Unless exceptional circumstances apply, a GPCCMP can be prepared once every 12 months if clinically relevant; GPCCMP reviews are available every 3 months if clinically relevant
  • Plans may be prepared or reviewed earlier if exceptional circumstances apply
  • To maintain access to MBS-funded allied health services, a GPCCMP must have been prepared or reviewed in the previous 18 months
  • Items for the preparation or review of a GPCCMP cannot be co-claimed on the same day as general attendance items
  • The fee for the preparation or review of a plan will be $156.55 for GPs and $125.30 for prescribed medical practitioners
Sources: Summary of changes to Chronic Disease Management (CDM) Framework, page 1; Upcoming Changes to Chronic Disease Management MBS Items – Transition Arrangements for Existing Patients – Factsheet, page 2; Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet, pages 1-3; MBS Online explanatory note AN.0.47, AN.15.3, AN.15.4, AN.15.5

Links and Resources:

If a patient already has a GPMP, do I start with a new GPCCMP after 1 July, rather than a review?

 
Transitioning Existing Patients & Plans

The Bottom Line:

Yes, if a patient with an existing GPMP or TCA needs a review after July 1, 2025, you should prepare a new GPCCMP for them, as the old review item numbers will no longer be billable.

The Facts:

  • MBS items for reviewing GPMPs (233, 732, 92028, 92059) and TCAs will cease on 1 July 2025
  • If a patient requires a review of their GPMP and/or TCA after 1 July 2025 they should be transitioned to a new GP chronic condition management plan (GPCCMP)
  • The Department of Health, Disability and Ageing have advised: "While there is no specified minimum time between claiming of the ceased 721/723/732 items and 965 practitioners must ensure that any services provided are clinically relevant"
  • For patients that have a GPMP and/or TCA in place prior to 1 July 2025 there is no immediate action required
  • Patients can continue to access allied health and other services under their existing plans until 30 June 2027
  • The new MBS items to review a GPCCMP should only be used to review an existing GPCCMP - if a patient requires a review of a GPMP or TCA that was put in place prior to 1 July 2025 they should be transitioned to the new arrangements through the preparation of a GPCCMP
  • Practice nurses, Aboriginal and Torres Strait Islander Health Practitioners and Aboriginal Health Workers will be able to assist the GP or prescribed medical practitioner to prepare the new GPCCMP
Sources: Upcoming Changes to Chronic Disease Management MBS Items – Transition Arrangements for Existing Patients – Factsheet, pages 1-2; Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet, page 4; MBS Online explanatory note AN.0.47, AN.15.3, AN.15.4, MN.12.4

Links and Resources:

What is the process for transitioning a patient from an old plan to a new GPCCMP?

 
Transitioning Existing Patients & Plans

The Bottom Line:

Transitioning a patient from an old GPMP or TCA to a new GPCCMP after July 1, 2025, involves preparing a new GPCCMP following the updated requirements. The good news is that the process has been streamlined - you'll focus on patient-centred goals and outlining care needs without the previous collaboration requirements.

The Facts:

  • When a patient requires a review of an existing GPMP or TCA after 1 July 2025, they should be transitioned to the new GPCCMP by preparing a new plan
  • Preparing a GPCCMP involves creating a written plan that describes: the patient's chronic condition(s) and associated healthcare needs; health and lifestyle goals developed collaboratively by the patient and the medical practitioner using a shared decision-making approach; actions to be taken by the patient; treatment and services the patient is likely to need; if multidisciplinary care is required, the services the medical practitioner will refer the patient to, including the purposes of those treatments or services; arrangements for reviewing the plan, including a proposed timeframe for review
  • The process must also include: recording the patient's consent and agreement to the plan's preparation; offering a copy of the plan to the patient and their carer (if appropriate and consented to by the patient); adding a copy of the plan to the patient's medical records
  • The Department of Health, Disability and Ageing have advised:
"While there is no specified minimum time between claiming of the ceased 721/723/732 items and 965 practitioners must ensure that any services provided are clinically relevant."
The full quote is:
“Current chronic disease management patients should have a GP chronic condition management plan prepared (using item 965 or its equivalents) at their first plan/review appointment after 1 July 2025. While there is no specified minimum time between claiming of the ceased 721/723/732 items and 965 practitioners must ensure that any services provided are clinically relevant.
The transition arrangements have been designed so patients don’t need to be recalled early for a new plan to retain their access to allied health services.”
Department of Health, Disability and Ageing
  • If referring to a multidisciplinary team member, the GP or PMP must obtain the patient's consent to share relevant information and provide relevant parts of the plan in addition to the referral
  • Allied health providers do not need to confirm acceptance of the referral or provide input into plan preparation, but they are still required to send written reports back to the GP after certain services (e.g., the first service)
  • Practice nurses, Aboriginal and Torres Strait Islander Health Practitioners and Aboriginal Health Workers will be able to assist the GP or prescribed medical practitioner to prepare or review a GPCCMP
Sources: Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet, pages 3-4; Upcoming Changes to Chronic Disease Management MBS Items – Transition Arrangements for Existing Patients – Factsheet, pages 1-2; Summary of changes to Chronic Disease Management (CDM) Framework, page 1; Upcoming Changes to Chronic Disease Management Framework – Referral Arrangements for Allied Health Services – Factsheet, page 1; MBS Online explanatory note AN.0.47, AN.15.3, AN.15.4, AN.15.6, MN.12.4

Links and Resources:

Can patients continue using existing allied health referrals after 1 July 2025?

 
Transitioning Existing Patients & Plans

The Bottom Line:

Yes, patients can absolutely continue using referrals written before July 1, 2025 until all services under that referral have been provided. However, any new referrals from July 2025 must meet the new referral requirements - this means using referral letters instead of forms, consistent with how you refer to medical specialists. You'll find this actually streamlines the process while maintaining the same service access for patients.

The Facts:

  • Referrals for allied health services written prior to 1 July 2025 will remain valid until all services under the referral have been provided
  • Any new referrals for allied health services should meet the new referral requirements that come into effect on 1 July 2025, regardless of whether the referral is made under a GPMP, TCA or GPCCMP
  • Individual and group allied health services can be accessed under existing GPMPs and TCAs until 30 June 2027
  • Medical practitioners can continue to write referrals under existing plans until 30 June 2027, but any new referrals written from 1 July 2025 must meet the new referral requirements (letters instead of forms)
  • From 1 July 2025, referral forms will no longer be used for referrals to allied health services - referral letters will be used, consistent with the referral process for medical specialists
  • Unless otherwise specified by the referring medical practitioner, referrals to allied health services for patients with a chronic condition will be valid for 18 months
Sources: Summary of changes to Chronic Disease Management (CDM) Framework, page 1; Upcoming Changes to Chronic Disease Management MBS Items – Transition Arrangements for Existing Patients – Factsheet, pages 1-2; Upcoming Changes to Chronic Disease Management Framework – Referral Arrangements for Allied Health Services – Factsheet, page 1; MBS Online explanatory note AN.15.3, AN.15.5, AN.15.6

Links and Resources:

Can patients continue accessing practice nurse services (item 10997) with their old plans during the transition?

 
Transitioning Existing Patients & Plans

The Bottom Line:

Yes, patients with existing GPMPs and TCAs can continue accessing practice nurse services through item 10997 (and its telehealth equivalents) under those plans until 30 June 2027. This ensures continuity for these important services during the transition period. What's particularly encouraging is that practice nurses, Aboriginal and Torres Strait Islander Health Practitioners, and Aboriginal Health Workers will be formally recognised as being able to assist with GPCCMP preparation and reviews under the new framework.

The Facts:

  • Patients can continue to access services provided through MBS item 10997 (and its telehealth equivalents 93201 and 93203) under existing GPMPs and TCAs until 30 June 2027
  • From 1 July 2027, a GPCCMP will be required for ongoing access to MBS-funded allied health and related services
  • Practice nurses, Aboriginal and Torres Strait Islander Health Practitioners, and Aboriginal Health Workers will be able to assist the GP or prescribed medical practitioner to prepare or review a GPCCMP under the new framework
  • The nature of the services that can be provided using items 10997, 93201, 93203 are not changing as part of these reforms
  • To remain eligible for these services, patients (other than those covered by the transition arrangements) will have to have had their GPCCMP prepared or reviewed in the previous 18 months
Sources: Upcoming Changes to Chronic Disease Management MBS Items – Transition Arrangements for Existing Patients – Factsheet, page 1; Summary of changes to Chronic Disease Management (CDM) Framework, page 1; Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet, pages 1-2; Upcoming Changes to Chronic Disease Management Framework – Overview – Factsheet, page 2; Upcoming Changes to the Chronic Disease Management Framework – What Do the Changes Mean Do Practice Nurses, Aboriginal and Torress Strait Islander Health Practitioners and Aboriginal Health Workers? – Factsheet, pages 1-2; MBS Online explanatory note AN.15.3, AN.15.5, MN.12.4

Links and Resources:

Official Information:
Role-Based Implementation Guides:

How do service entitlements work when transitioning from old plans to GPCCMPs, especially if a patient has already used their allied health visits under a previous plan?

 
Transitioning Existing Patients & Plans

The Bottom Line:

Patients can access up to 5 individual allied health services per calendar year under a GPCCMP (10 services for patients of Aboriginal or Torres Strait Islander descent), with entitlements resetting each January 1st regardless of previous plan usage. What's helpful to know is that unused services don't roll over between years - patients start fresh each calendar year with their full entitlement.

The Facts:

The MBS factsheets don't provide specific information about service entitlement transitions between old and new plans.
  • Patients can access up to 5 individual allied health services per calendar year where these services are consistent with their GPCCMP
  • For patients of Aboriginal or Torres Strait Islander descent, this entitlement is up to 10 services per calendar year
  • Patients' eligibility for services is reset on 1 January every year automatically - they are not required to review their plan to enable services or otherwise reset the count, provided patients continue to meet the eligibility requirements for the service
  • Unused services do not rollover - patients are eligible for up to 5 services per calendar year regardless of any prior claiming patterns
  • Patients with GPMPs and/or TCAs in place prior to 1 July 2025 can continue to access individual and group allied health services under those existing plans until 30 June 2027
  • To continue to access allied health services beyond this transition period (or for any new plan after July 1, 2025), a GPCCMP must have been prepared or reviewed in the previous 18 months
  • The nature of the individual and group allied health services that can be provided under the chronic condition management arrangements are not changing as part of these reforms, but the item descriptors have changed due to the removal of GPMPs and TCAs and commencement of GPCCMPs
Sources: Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet, page 2; Upcoming Changes to Chronic Disease Management Framework – Overview – Factsheet, page 2; Upcoming Changes to Chronic Disease Management MBS Items – Transition Arrangements for Existing Patients – Factsheet, page 1; Summary of changes to Chronic Disease Management (CDM) Framework, page 2; Upcoming Changes to Chronic Disease Management MBS Items –What Do the Changes Mean for Allied Health Providers? – Factsheet, pages 1-2; MBS Online explanatory note AN.15.3, AN.15.5, AN.15.6, MN.11.1

Links and Resources:

Official Support:
Role-Based Implementation Guides:

How does MyMedicare affect patient access to GPCCMP services?

 
MyMedicare Requirements

The Bottom Line:

MyMedicare registration determines where patients can access GPCCMP services, creating clear pathways for chronic disease management.
Patients registered with MyMedicare must access GPCCMP services at their enrolled practice, while non-registered patients can continue accessing services through their usual GP at any practice. This system strengthens continuity of care while providing flexibility for non-registered patients, with the added benefit that telehealth GPCCMP services are not subject to the established clinical relationship rules that apply to most general practice telehealth items.

The Facts:

  • Patients registered with MyMedicare must access GPCCMP items through the practice where they are enrolled
  • Patients that are not registered may access the services through their usual GP
  • The Regulations define "usual medical practitioner" as: "a general practitioner or prescribed medical practitioner: 1. who has provided the majority of services to the person in the past 12 months; or 2. who is likely to provide the majority of services to the person in the following 12 months; or 3. located at a medical practice that: a. has provided the majority of services to the person in the past 12 months; or b. is likely to provide the majority of services to the person in the next 12 months"
  • These requirements are the same for face to face and telehealth items
  • Telehealth items (92029, 92030, 92060, 92061) are not subject to the established clinical relationship rule that applies to most general practice telehealth items
  • Instead, telehealth GPCCMP items are subject to the same MyMedicare and usual medical practitioner requirements as the face-to-face items
  • To support continuity of care, patients registered through MyMedicare will be required to access the GP chronic condition management plan and review items through the practice where they are registered
Sources: Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet, page 3; MBS Online explanatory note AN.0.47; MBS Online explanatory note AN.0.47

Links and Resources:

Is MyMedicare registration mandatory for GPCCMP services and what are the exceptions?

 
MyMedicare Requirements

The Bottom Line:

MyMedicare registration isn't mandatory for all patients to access GPCCMP services. What this means for your practice is that non-registered patients can still access GPCCMP services through their usual GP, giving them flexibility while registered patients get the benefit of structured continuity at their enrolled practice.
The practical reality is that this creates two clear pathways: registered patients must use their enrolled practice, while non-registered patients can continue with their usual GP anywhere, provided they meet the "usual medical practitioner" definition.

The Facts:

  • Patients registered with MyMedicare must access GPCCMP items through the practice where they are enrolled
  • Patients that are not registered may access the services through their usual GP at any practice
  • The Regulations define "usual medical practitioner" as: "a general practitioner or prescribed medical practitioner: 1. who has provided the majority of services to the person in the past 12 months; or 2. who is likely to provide the majority of services to the person in the following 12 months; or 3. located at a medical practice that: a. has provided the majority of services to the person in the past 12 months; or b. is likely to provide the majority of services to the person in the next 12 months"
  • These requirements are the same for face to face and telehealth items
Sources: Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet, page 3; MBS Online explanatory note AN.0.47; MBS Online explanatory note AN.0.47

Links and Resources:

What happens if a patient is registered with MyMedicare at another practice but seeks GPCCMP services from us?

 
MyMedicare Requirements

The Bottom Line:

If a patient is registered with MyMedicare at another practice, they must access GPCCMP services at their registered practice, not yours. This ensures continuity of care and supports the structured approach to chronic disease management. The good news is that patients have the ability to change their registration if they want to continue their chronic condition management with your practice, giving them control over where they receive their ongoing care.

The Facts:

  • Patients registered with MyMedicare must access GPCCMP items through the practice where they are enrolled
  • Patients who are not registered may access the services through their usual GP
  • Patients can change their MyMedicare registration to a different practice if they choose
Sources: Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet, page 3; MBS Online explanatory note AN.0.47; MBS Online explanatory note AN.0.47

Links and Resources:

How do I check a patient's MyMedicare registration status and view their registration details?

 
MyMedicare Requirements

The Bottom Line:

The MBS factsheets don't provide specific information about how to check a patient's MyMedicare registration status or view their registration details.
PRODA, your Practice Management System updates and Cubiko tools provide MyMedicare status information.

The Facts:

The MBS factsheets don't provide specific information on checking MyMedicare registration status or viewing registration details.
Sources: MBS factsheets reviewed; information gap identified

How can I encourage patients to register for MyMedicare if they don't see the point?

 
MyMedicare Requirements

The Bottom Line:

The key is highlighting how MyMedicare strengthens their relationship with your practice and ensures seamless, continuous care for their chronic conditions. You'll find that emphasising the practical benefits - like guaranteed access to their regular GP for chronic disease management and the structured support this provides - helps patients understand the value. The framework is designed to enhance continuity of care, which benefits both patients and practices through more coordinated chronic disease management.

The Facts:

  • To support continuity of care, patients registered through MyMedicare will be required to access the GP chronic condition management plan and review items through the practice where they are registered
  • Patients who are not registered may access the services through their usual GP at any practice
  • The framework supports continuity of care and plays a role in long-term care planning
The MBS factsheets don't provide specific information about patient communication strategies for MyMedicare registration.
Sources: Upcoming Changes to Chronic Disease Management Framework – Overview – Factsheet, page 2; MBS Online explanatory note AN.0.47; MBS Online explanatory note AN.0.47

Links and Resources:

Can a non-registered patient have multiple GPCCMPs across different practices?

 
MyMedicare Requirements

The Bottom Line:

The MBS factsheets don't specifically address whether non-registered patients can have multiple GPCCMPs across different practices. What we know is that non-registered patients can access services through their usual GP, but the factsheets focus on access points rather than multiple plan scenarios. The practical reality is that this situation may be complex given the "usual medical practitioner" definition, and we're waiting for further clarification from official sources.

The Facts:

The MBS factsheets don't provide specific information about multiple GPCCMP scenarios for non-registered patients.
  • Patients that are not registered may access the services through their usual GP
  • The Regulations define "usual medical practitioner" as: "a general practitioner or prescribed medical practitioner: 1. who has provided the majority of services to the person in the past 12 months; or 2. who is likely to provide the majority of services to the person in the following 12 months; or 3. located at a medical practice that: a. has provided the majority of services to the person in the past 12 months; or b. is likely to provide the majority of services to the person in the next 12 months"
Sources: Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet, page 3; MBS Online explanatory note AN.0.47; MBS Online explanatory note AN.0.47

Links and Resources:

What happens when a GP changes practices - can patients follow them for GPCCMP care?

 
MyMedicare Requirements

The Bottom Line:

For MyMedicare registered patients, it depends on whether they update their registration to follow their GP to the new practice. Non-registered patients have more flexibility to follow their usual GP to any practice for GPCCMP care, as long as the GP meets the "usual medical practitioner" definition. Registered patients can update their MyMedicare registration if they want to continue with their GP at the new practice, giving them control over their care continuity.
We are waiting for information on billing arrangements around this.

The Facts:

  • Patients registered with MyMedicare must access GPCCMP items through the practice where they are enrolled
  • Patients that are not registered may access the services through their usual GP
  • The Regulations define "usual medical practitioner" as: "a general practitioner or prescribed medical practitioner: 1. who has provided the majority of services to the person in the past 12 months; or 2. who is likely to provide the majority of services to the person in the following 12 months; or 3. located at a medical practice that: a. has provided the majority of services to the person in the past 12 months; or b. is likely to provide the majority of services to the person in the next 12 months"
  • Patients can change their MyMedicare registration to a different practice
Sources: Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet, page 3; MBS Online explanatory note AN.0.47; MBS Online explanatory note AN.0.47

Links and Resources:

How have allied health referral requirements changed under GPCCMP?

 
Allied Health Referrals Under GPCCMP

The Bottom Line:

The good news is that allied health referrals are now much simpler and more flexible, removing significant administrative burden from your practice. You no longer need to coordinate with allied health providers before making referrals, and you can refer patients directly using standard referral letters instead of special forms - just like referring to other medical specialists. What's particularly helpful is that referrals are valid for 18 months from the first service (not from the referral date), and you don't need to specify provider names or session numbers, giving patients much more choice and flexibility.

The Facts:

  • From 1 July 2025, referral forms will no longer be used for allied health services; instead, referral letters will be used, consistent with the referral process for medical specialists
  • The requirement for a GP or prescribed medical practitioner to consult with at least two collaborating providers in the development of a patient's plan has been removed
  • GPs and prescribed medical practitioners will refer patients with a GPCCMP directly to relevant services
  • Allied health providers do not need to confirm acceptance of the referral or provide input into the preparation of the GPCCMP
  • However, the requirements for allied health providers to provide a written report back to the GP after the provision of certain services (e.g., the first service under a referral) are unchanged
  • Unless otherwise specified by the referring medical practitioner, referrals to allied health services for patients with a chronic condition will be valid for 18 months from the date of the first service provided under the referral
  • These new referral requirements apply to all allied health referrals under the chronic conditions management framework, as well as some other MBS-supported allied health services including Group M3 (subgroup 1), Group M8, Group M9, Group M10 (subgroup 1), and Group M11
  • Referrals for allied health services written prior to 1 July 2025 will remain valid until all services under that referral have been provided
Sources: Upcoming Changes to Chronic Disease Management Framework – Overview – Factsheet, page 2; Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet, pages 2, 4; Upcoming Changes to Chronic Disease Management Framework – Referral Arrangements for Allied Health Services – Factsheet, pages 1, 2, 3; MBS Online explanatory note AN.15.6; MBS Online explanatory note AN.15.6

Do I still need to consult with two allied health providers before making a referral?

 
Allied Health Referrals Under GPCCMP

The Bottom Line:

No, this requirement has been completely removed to make your life easier and streamline the chronic disease management process. You can now refer patients directly to allied health services without any prior consultation or collaboration requirements - one less administrative step to worry about. This change recognises that GPs are best placed to determine what services their patients need without mandatory collaboration requirements.

The Facts:

  • The requirement for a GP or prescribed medical practitioner to consult with at least two collaborating providers in the development of a patient's plan has been removed
  • GPs and prescribed medical practitioners will refer patients with a GPCCMP directly to relevant services
  • Allied health providers do not need to confirm acceptance of the referral or provide input into the preparation of the GPCCMP
  • Collaboration with members of the patient's multidisciplinary team will no longer be required in the development of the plan
  • The changes aim to simplify, streamline, and modernise the arrangements for health professionals
Sources: Upcoming Changes to Chronic Disease Management Framework – Overview – Factsheet, page 2; Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet, pages 2, 4; Upcoming Changes to Chronic Disease Management Framework – Referral Arrangements for Allied Health Services – Factsheet, page 1; MBS Online explanatory note AN.15.6; MBS Online explanatory note AN.15.6

Links and Resources:

Official Information:
Role-Based Implementation Guides:

What are the new format and content requirements for allied health referrals under GPCCMP?

 
Allied Health Referrals Under GPCCMP

The Bottom Line:

Referrals are now standard referral letters (like you'd write to a specialist) instead of the old EPC forms, making them much more straightforward. The practical reality is that you need to include basic information: your details, the date, reason for referral, and patient information - but you don't need to specify the provider name or number of sessions, giving patients more choice. The requirements are set out in the Health Insurance (Section 3C – Allied Health Services) Determination 2024 and mirror those for referrals to medical specialists.

The Facts:

  • From 1 July 2025, referral forms will no longer be used for allied health services; referral letters will be used, consistent with the referral process for medical specialists
  • The requirements for referrals to allied health professionals are set out in the Health Insurance (Section 3C – Allied Health Services) Determination 2024 (Allied Health Determination) and mirror those for referrals to medical specialists
  • To be valid, a referral letter must include: the name of the referring practitioner; the address of the practice, or the practitioner's provider number at that practice; the date on which the referring practitioner made the referral; the validity of the referral (if relevant); be in writing; be signed by the referring practitioner (which may be by electronic signature); be dated; explain the reasons for referring the patient, including any information about the patient's condition that the referring practitioner considered necessary to give the allied health professional
  • For referrals to individual or group allied health services (Group M3 Subgroup 1, Group M9 and Group M11) referrals will be valid for 18 months from the date of the first service provided under the referral, unless otherwise specified by the referring practitioner
  • Referrals do not need to specify the name of the allied health provider to provide the services
  • Referrals do not need to specify the number of services to be provided; however, referring medical practitioners can still specify the number of services if they choose to do so
Sources: Upcoming Changes to Chronic Disease Management Framework – Overview – Factsheet, page 2; Upcoming Changes to Chronic Disease Management Framework – Referral Arrangements for Allied Health Services – Factsheet, page 2; MBS Online explanatory note AN.15.6; MBS Online explanatory note AN.15.6

Links and Resources:

Do I need to include how many sessions or the provider's name in a referral?

 
Allied Health Referrals Under GPCCMP

The Bottom Line:

No, you don't need to include either, which gives patients significantly more choice and flexibility in where and how they access services. You'll find this simplifies your referral process while empowering patients to choose their preferred providers. You can still specify the number of sessions if you want to for clinical reasons, but it's completely optional. What's important to note is that acceptance of a referral is at the discretion of the individual allied health practitioner, subject to anti-discrimination legislation.

The Facts:

  • Referrals do not need to specify the name of the allied health provider to provide the services
  • Referrals do not need to specify the number of services to be provided
  • However, nothing prevents the referring medical practitioner from specifying the number of services to be provided under the referral, if they choose to do so
  • One of the objectives of the changes is to provide patients with greater choice and flexibility
  • The patient can take the referral to any eligible allied health professional of the same profession/type specified in the referral of their choosing
  • Acceptance of a referral is at the discretion of the individual practitioner, subject to anti-discrimination legislation
  • This recognises that some patients accessing allied health services may wish to access a higher number of services than are supported by the MBS
Sources: Upcoming Changes to Chronic Disease Management Framework – Referral Arrangements for Allied Health Services – Factsheet, page 2; MBS Online explanatory note AN.15.6; MBS Online explanatory note AN.15.6

Links and Resources:

Official Information:
Role-Based Implementation Guides:

Can I send allied health referrals electronically under GPCCMP?

 
Allied Health Referrals Under GPCCMP

The Bottom Line:

Yes, you can absolutely send allied health referrals electronically, which is actively encouraged to minimise the risk of lost referrals. This is a helpful step towards more modern and efficient practice workflows, reducing paperwork and making the process smoother for everyone. The Electronic Transactions Act 1999 allows for documents required under Commonwealth Law, such as referrals under the Allied Health Determination, to be signed and transmitted electronically.

The Facts:

  • Referrals can be signed and transmitted electronically
  • The Electronic Transactions Act 1999 allows for documents required under Commonwealth Law, such as referrals under the Allied Health Determination, to be signed and transmitted electronically
  • Where the intended allied health provider is known, referring practitioners are encouraged to send referrals electronically where possible to minimise the risk of lost referrals
  • Electronic signatures are acceptable for referral signing requirements
Sources: Upcoming Changes to Chronic Disease Management Framework – Referral Arrangements for Allied Health Services – Factsheet, page 2; MBS Online explanatory note AN.15.6; MBS Online explanatory note AN.15.6

Links and Resources:

Official Information:
Role-Based Implementation Guides:

How long do allied health referrals remain valid under GPCCMP?

 
Allied Health Referrals Under GPCCMP

The Bottom Line:

Allied health referrals for chronic condition patients are valid for 18 months from the date of the first service provided under the referral (not from the referral date), unless you specify a different validity period. This gives patients plenty of time to access their services without rushing and aligns with the requirement for patients to have had their GPCCMP prepared or reviewed within the last 18 months to continue accessing services. You'll find this is much more practical than the previous system.

The Facts:

  • Unless otherwise specified by the referring medical practitioner, referrals to allied health services for patients with a chronic condition will be valid for 18 months from the date of the first service provided under the referral
  • For referrals to individual or group allied health services (Group M3 Subgroup 1, Group M9 and Group M11) referrals will be valid for 18 months from the date of the first service provided under the referral, unless otherwise specified by the referring practitioner
  • These timeframes are measured from the date the first service is provided under the referral, not the date of the referral
  • This aligns with the requirement for patients with a GP chronic condition management plan to have had their plan put in place or reviewed within the last 18 months to continue to access services
  • For specialist services the default referral length is 12 months from the date of the first service provided under the referral (for comparison)
  • Referrals to allied health professionals cannot be indefinite referrals
Sources: Upcoming Changes to Chronic Disease Management Framework – Referral Arrangements for Allied Health Services – Factsheet, page 2; MBS Online explanatory note AN.15.6; MBS Online explanatory note AN.15.6

Links and Resources:

Official Information:
Role-Based Implementation Guides:

What confirmation or acknowledgment is required from allied health providers for GPCCMP referrals?

 
Allied Health Referrals Under GPCCMP

The Bottom Line:

No confirmation or acknowledgment is required from allied health providers when you make a referral - one less thing to chase up and manage administratively. However, they still need to provide written reports back to you after certain services (like the first service under a referral) to keep you in the loop about your patient's progress. This maintains clinical communication while removing unnecessary administrative steps.

The Facts:

  • There is no requirement for allied health providers to confirm acceptance of the referral or provide input into the preparation of the GPCCMP
  • However, the requirements for allied health providers to provide a written report back to the GP after the provision of certain services (e.g., the first service under a referral) are unchanged
  • Requirements for allied health providers to report back to the referring practitioner at certain points (e.g. after the first and last service under a referral) have not changed
  • Acceptance of a referral is at the discretion of the individual practitioner, subject to anti-discrimination legislation
Sources: Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet, pages 2, 4; Upcoming Changes to Chronic Disease Management Framework – Referral Arrangements for Allied Health Services – Factsheet, pages 1, 2; MBS Online explanatory note AN.15.6; MBS Online explanatory note AN.15.6

Links and Resources:

Official Information:
Role-Based Implementation Guides:

Are mental health plans (e.g., Better Access) and DVA services affected by the GPCCMP changes to referrals?

 
Allied Health Referrals Under GPCCMP

The Bottom Line:

No, these services remain completely separate and unchanged. The GPCCMP referral changes only apply to allied health services under the chronic conditions management framework. Your existing processes for Better Access, DVA services, focused psychological strategies, eating disorder services, and diagnostic audiology continue as normal - no changes needed to your current workflows for these services.

The Facts:

  • The new referral requirements apply to all allied health referrals under the chronic conditions management framework, as well as some other MBS-supported allied health services
  • As of 1 July 2025, these requirements do not apply to other MBS-supported allied health services, including Better Access psychological therapy services, focussed psychological strategies (allied mental health) services, eating disorder allied health services, or diagnostic audiology services
  • These changes do not affect multidisciplinary care plan items
  • The new referral requirements apply to: Group M3 (subgroup 1) – individual allied health services for patients with a chronic condition; Group M8 – pregnancy support counselling allied health services; Group M9 – allied health group services for patients with type 2 diabetes; Group M10 (subgroup 1) – complex neurodevelopmental disorders and eligible disabilities allied health services; Group M11 – allied health services for Aboriginal and Torres Strait Islander people
Sources: Upcoming Changes to Chronic Disease Management Framework – Overview – Factsheet, page 2; Upcoming Changes to Chronic Disease Management Framework – Referral Arrangements for Allied Health Services – Factsheet, page 3; MBS Online explanatory note AN.15.6; MBS Online explanatory note AN.15.6

Links and Resources:

Official Information:
Role-Based Implementation Guides:

How will allied health visits be tracked without EPC forms?

 
Allied Health Referrals Under GPCCMP

The Bottom Line:

The MBS factsheets don't provide specific information about how allied health visits will be tracked without the EPC forms. The practical reality is that tracking visits will be up to the patient and allied health provider to manage, as the nature of the services themselves isn't changing - only the referral process and item descriptors are being updated.

The Facts:

The MBS factsheets don't provide specific information about visit tracking mechanisms.
  • The nature of the individual and group allied health services that can be provided under the chronic condition management arrangements are not changing as part of these reforms, only the item descriptors are changing due to the removal of GPMPs/TCAs and commencement of GPCCMPs
  • Providers are responsible for ensuring services claimed from Medicare using their provider number meet all legislative requirements and they may be required to submit evidence for compliance checks related to Medicare claims
Sources: Upcoming Changes to Chronic Disease Management MBS Items – What Do the Changes Mean for Allied Health Providers? – Factsheet, page 2; MBS Online explanatory note AN.15.6; MBS Online explanatory note AN.15.6

Can allied health providers check remaining visits through PRODA?

 
Allied Health Referrals Under GPCCMP

The Bottom Line:

The MBS factsheets don't provide specific information about whether allied health providers can check remaining patient visits through PRODA or other systems. This operational detail would typically be available through Services Australia or allied health provider resources. What we know is that providers remain responsible for ensuring services meet all legislative requirements and may be required to submit evidence for compliance checks.

The Facts:

The MBS factsheets don't provide specific information on checking remaining visits through PRODA or other systems.
  • Providers are responsible for ensuring services claimed from Medicare using their provider number meet all legislative requirements and they may be required to submit evidence for compliance checks related to Medicare claims
  • Practitioners should ensure they keep adequate and contemporaneous records
Sources: MBS factsheets reviewed; information gap identified; MBS Online explanatory note AN.15.6; MBS Online explanatory note AN.15.6

Links and Resources:

Official Information:
Professional Resources:
Allied Health Professionals Australia: Various allied health professional associations

What are the timing rules and billing frequencies for GPCCMP creation and reviews?

 
GPCCMP Plan Creation & Reviews

The Bottom Line:

The new GPCCMP framework simplifies billing frequency, maintaining a 12-month cycle for new plans and a flexible 3-month cycle for reviews. This encourages more regular and structured patient engagement, ensuring ongoing care for chronic conditions, with equalised fees ($156.55 for GPs, $125.30 for PMPs) and inclusion in the Bulk Billing Practice Incentive Program from 1 November 2025.

The Facts:

  • A GPCCMP can be prepared once every 12 months, if clinically relevant, unless exceptional circumstances apply
  • It is not required that a new plan be prepared each year; existing plans can continue to be reviewed
  • GPCCMP reviews can be conducted once every 3 months, if clinically relevant, unless exceptional circumstances apply
  • To maintain access to MBS-funded Allied Health Services, a GPCCMP must have been prepared or reviewed in the previous 18 months
  • GPCCMP items may be claimed with single bulk billing incentives when eligible patients are bulk billed and will be included in the Bulk Billing Practice Incentive Program from 1 November 2025
  • The MBS fee to prepare a GPCCMP is $156.55 for GPs and $125.30 for PMPs
  • Items for the preparation or review of a GPCCMP cannot be co-claimed on the same day as general attendance items
Sources: Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet, pages 1, 2, 3; Upcoming Changes to Chronic Disease Management Framework – Overview – Factsheet, page 2; MBS Online explanatory note AN.0.47; MBS Online explanatory note AN.15.4

Links and Resources:

Billing Support:
Role-Based Implementation Guides:

Who is eligible for a GPCCMP?

 
GPCCMP Plan Creation & Reviews

The Bottom Line:

GPCCMPs are available for patients with chronic medical conditions who would benefit from structured care, with broad eligibility based on clinical judgment rather than specific condition lists. The key requirement is that conditions must be present for at least 6 months or be terminal, with some important exclusions for residential aged care patients.

The Facts:

  • GPCCMPs are for patients with one or more chronic medical conditions who would benefit from a structured approach to their care
  • A chronic medical condition must have been (or is likely to be) present for at least 6 months or is terminal
  • There is no list of eligible conditions - it is up to the GP or PMP's clinical judgment to determine whether an individual patient with a chronic condition would benefit from a GPCCMP
  • GPCCMPs are not available to patients who are care recipients in a residential aged care facility - allied health services are available to these patients through a multidisciplinary care plan
  • For face-to-face items only, patients can be an in-patient of a private hospital - patients that are public in-patients of a hospital are not eligible for these services
  • Patients registered with MyMedicare must access GPCCMP items through the practice where they are enrolled; patients who are not registered must access GPCCMP items through their usual GP
Sources: Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet, page 3; MBS Online explanatory note AN.0.47

Links and Resources:

Role-Based Implementation Guides:

What specific documentation and components are required in a GPCCMP?

 
GPCCMP Plan Creation & Reviews

The Bottom Line:

A GPCCMP is designed to be a clear, patient-centred plan that requires specific documentation of the patient's condition, shared goals, actions, and planned treatments, including referrals. Practice nurses, Aboriginal and Torres Strait Islander Health Practitioners and Aboriginal Health Workers are now formally able to assist with preparation and reviews, streamlining the process while maintaining comprehensive care coordination.

The Facts:

  • Preparing a GPCCMP is defined as preparing a written plan which describes:
  • The patient's chronic condition(s) and associated health care needs
  • Health and lifestyle goals developed by the patient and medical practitioner using a shared decision-making approach
  • Actions to be taken by the patient
  • Treatment and services the patient is likely to need
  • If the patient would benefit from multidisciplinary care, the services that the medical practitioner will refer the patient to (including the purposes of those treatments or services)
  • Arrangements to review the plan, including the proposed timeframe for review
  • The process of developing and finalising a GPCCMP must include:
  • Recording the patient's consent and agreement to the preparation of the plan
  • Offering a copy of the plan to the patient and their carer (if any, and if appropriate and the patient agrees)
  • Adding a copy of the plan to the patient's medical records
  • A practice nurse, Aboriginal and Torres Strait Islander Health Practitioner or Aboriginal Health Worker may assist with the development or review of a plan
Sources: Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet, pages 1, 3-4; MBS Online explanatory note AN.15.4

Links and Resources:

Role-Based Implementation Guides:

Do I need to get a patient's consent before creating or sharing a GPCCMP?

 
GPCCMP Plan Creation & Reviews

The Bottom Line:

Yes, obtaining patient consent is a crucial step for both creating and sharing a GPCCMP. This ensures that patients are active participants in their care planning and that their information is handled respectfully and securely throughout the process.

The Facts:

  • The process of developing and finalising a GPCCMP must include recording the patient's consent and agreement to the preparation of the plan
  • If the patient is to be referred to a member of a multidisciplinary team, the GP or PMP must obtain the patient's consent to sharing relevant information, including relevant parts of the plan, with the multidisciplinary team
  • The process of reviewing a GPCCMP must also include recording the patient's consent and agreement to the updates made to the plan
Sources: Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet, pages 4, 5

Links and Resources:

Role-Based Implementation Guides:

Should GPCCMPs be uploaded to My Health Record?

 
GPCCMP Plan Creation & Reviews

The Bottom Line:

Yes, it's strongly encouraged to upload GPCCMPs to My Health Record, provided you have the patient's consent. This helps ensure vital care information is accessible across different healthcare providers, supporting better continuity of care for your patients, though upload is not a requirement for MBS claiming.

The Facts:

  • Subject to the patient's consent, GPs and PMPs are encouraged to upload the GPCCMP to My Health Record
  • Upload is not a requirement of the MBS item, so it is not essential that the plan be uploaded prior to submitting an MBS claim
Sources: Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet, page 3; MBS Online explanatory note AN.0.47

Links and Resources:

Role-Based Implementation Guides:

What allied health services can patients access with a GPCCMP and how many visits per year are covered?

 
GPCCMP Plan Creation & Reviews

The Bottom Line:

Patients with a GPCCMP can access a similar range of MBS-supported allied health and nurse services as before, including up to 5 individual allied health services annually (10 for Aboriginal or Torres Strait Islander patients). For Type 2 Diabetes patients, additional group services are also available, supporting comprehensive multidisciplinary care.

The Facts:

  • Patients can access the following MBS-supported services where they are consistent with their GPCCMP:
  • Up to 5 individual allied health services per calendar year (with 10 services available for patients of Aboriginal or Torres Strait Islander descent)
  • Up to 5 services provided on behalf of a medical practitioner by a practice nurse or Aboriginal and Torres Strait Islander Health Practitioner (Fee: $14.00 Benefit: 100% = $14.00 for item 10997)
  • For patients with type 2 diabetes, an assessment of their suitability for group dietetics, diabetes education or exercise physiology services, and if suitable, up to 8 group services for the management of diabetes per calendar year
  • Aboriginal and Torres Strait Islander health services using MBS items 10950, 81300, 93000, 93013, 93048 and 93061
  • Where multidisciplinary care is required, patients will be able to access the same range of services currently available through GP management plans and team care arrangements
  • Patients must have had a GPCCMP prepared or reviewed in the previous 18 months to continue to access allied health and other services under the plan
Sources: Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet, pages 1, 2; Upcoming Changes to the Chronic Disease Management Framework – What Do the Changes Mean Do Practice Nurses, Aboriginal and Torress Strait Islander Health Practitioners and Aboriginal Health Workers? – Factsheet, page 2; MBS Online explanatory note AN.15.4; MBS Online explanatory note AN.15.6, MN.12.4

Links and Resources:

Role-Based Implementation Guides:

Can the 5 allied health visits be spread over 12 or 18 months, or is it calendar year based?

 
GPCCMP Plan Creation & Reviews

The Bottom Line:

The 5 individual allied health services (or 10 for Aboriginal or Torres Strait Islander patients) are allocated on a calendar year basis. Patient eligibility resets automatically on 1 January each year, and unused services do not carry over, making it important to plan service usage effectively within each calendar year.

The Facts:

  • Patients can access up to 5 individual allied health services per calendar year (with 10 services for patients of Aboriginal or Torres Strait Islander descent)
  • For patients with type 2 diabetes, up to 8 group services for diabetes management are provided per calendar year
  • Patient eligibility is reset on 1 January every year automatically - you are not required to review their plan to enable services or otherwise reset the count
  • Unused services do not rollover - patients are eligible for up to 5 services per calendar year regardless of any prior claiming patterns
Sources: Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet, page 2; MBS Online explanatory note AN.0.47; MBS Online explanatory note MN.12.4

Links and Resources:

Role-Based Implementation Guides:

Can I create a GPCCMP for patients who only need GP care without allied health referrals?

 
GPCCMP Plan Creation & Reviews

The Bottom Line:

Yes, absolutely. The GPCCMP is designed to support a structured approach to care whether or not multidisciplinary allied health services are required. If a patient can benefit from a GP-led chronic condition management plan, it is clinically appropriate to create one, with the plan being patient-centred and able to identify services supported through various funding mechanisms.

The Facts:

  • Patients will be eligible for the plan if their condition is managed by their GP or prescribed medical practitioner, whether or not multidisciplinary care is required
  • A GPCCMP is for patients with one or more chronic medical conditions who would benefit from a structured approach to their care
  • The plan is intended to be a patient-centred plan - while there are a range of MBS-supported services available for patients with a GPCCMP, services that are supported through other funding mechanisms can also be identified in the plan
Sources: Upcoming Changes to Chronic Disease Management Framework – Overview – Factsheet, page 2; Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet, pages 3, 4

Links and Resources:

Role-Based Implementation Guides:

Can I include social prescribing in my patient's GPCCMP?

 
GPCCMP Plan Creation & Reviews

The Bottom Line:

Yes, you can include social prescribing and other non-MBS services in a GPCCMP. The plan is designed to be comprehensive and patient-centred, accommodating various funding mechanisms beyond Medicare to support holistic chronic condition management.

The Facts:

  • There is nothing that precludes the inclusion of activities or services that are not covered by MBS funding arrangements, such as social prescribing
  • The GPCCMP is intended to set out the agreed actions and services that would be beneficial to the patient in managing their chronic condition
  • It is important that patients are aware when services that are not supported by the MBS are included in their plan
  • While there are a range of MBS-supported services available for patients with a GPCCMP, services that are supported through other funding mechanisms can also be identified in the plan
Sources: Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet, page 4; MBS Online explanatory note AN.0.47

Links and Resources:

Role-Based Implementation Guides:

How do I handle GPCCMPs for patients with complex multiple chronic conditions?

 
GPCCMP Plan Creation & Reviews

The Bottom Line:

The GPCCMP is designed to effectively manage patients with one or more chronic conditions, including those with complex needs. The plan is patient-centred and comprehensive, allowing for identification of a wide range of treatments and services, whether MBS-funded or otherwise, and enabling referrals to a multidisciplinary team as needed without the previous requirement for collaboration with at least two providers.

The Facts:

  • GPCCMPs are for patients with one or more chronic medical conditions who would benefit from a structured approach to their care
  • The written plan must describe the patient's chronic condition(s) and associated health care needs
  • The plan is intended to be a patient-centred plan, and while it supports MBS-funded services, services supported through other funding mechanisms can also be identified in the plan
  • If the patient would benefit from multidisciplinary care, the plan should identify the services the medical practitioner will refer the patient to. A member of the multidisciplinary team is a person who provides treatment or service to the patient and provides a different kind of treatment or service than each other member
  • The requirements for a GPCCMP have been streamlined compared to GPMPs and TCAs - consultation with at least two collaborating providers is no longer required
Sources: Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet, pages 1, 3, 4, 5

Links and Resources:

Role-Based Implementation Guides:

Can I do GPCCMPs or reviews via telehealth or phone?

 
GPCCMP Plan Creation & Reviews

The Bottom Line:

You can provide GPCCMP preparation and review services via telehealth (video), as specific MBS items have been introduced for these modalities (92029, 92030, 92060, 92061). This provides flexibility for both practitioners and patients in managing chronic conditions, though there are no dedicated phone-only GPCCMP items available.

The Facts:

  • GPCCMPs can be prepared and reviewed by GPs and prescribed medical practitioners either face to face, or via video
  • New MBS item numbers are available for both face-to-face and telehealth (video) services for developing a GPCCMP (965, 392 face-to-face; 92029, 92060 video) and reviewing a GPCCMP (967, 393 face-to-face; 92030, 92061 video)
  • Telehealth items are not subject to the established clinical relationship rule that applies to most general practice telehealth items - instead, they are subject to the same MyMedicare and usual medical practitioner requirements as the face-to-face items
  • Consistent with general telehealth rules, telehealth items cannot be used when the patient is an admitted patient of a hospital
  • GPCCMP services can be provided to a patient in a hospital, but only by medical practitioners who are not employed by the proprietor of a hospital that is not a private hospital, or is employed by such proprietor and provides the service otherwise than in the course of employment
Sources: Upcoming Changes to Chronic Disease Management Framework – Overview – Factsheet, page 1; Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet, pages 1, 2; Summary of changes to Chronic Disease Management (CDM) Framework, page 2; MBS Online explanatory note AN.0.47

Links and Resources:

Billing Support:
Role-Based Implementation Guides:

Can I do a GPCCMP review for a patient who had their GPCCMP created elsewhere?

 
GPCCMP Plan Creation & Reviews

The Bottom Line:

We have asked this question and currently awaiting a reply.

The Facts:

  • Patients registered with MyMedicare must access GPCCMP items through the practice where they are enrolled. These requirements apply to both face-to-face and telehealth items
  • Patients who are not registered with MyMedicare may access GPCCMP services through their usual GP
  • "Usual medical practitioner" is defined in the Regulations as a general practitioner or prescribed medical practitioner:
  • Who has provided the majority of services to the person in the past 12 months; or
  • Who is likely to provide the majority of services to the person in the following 12 months; or
  • Located at a medical practice that has provided the majority of services to the person in the past 12 months or is likely to provide the majority of services in the next 12 months
  • The new MBS items to review a GPCCMP should only be used to review an existing GPCCMP - if a patient requires a review of their GPMP or TCA that was put in place prior to 1 July 2025, they should be transitioned to the new GPCCMP at that time through the preparation of a new GPCCMP
Sources: Upcoming Changes to Chronic Disease Management Framework – Overview – Factsheet, page 2; Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet, pages 2, 4; Upcoming Changes to Chronic Disease Management MBS Items – Transition Arrangements for Existing Patients – Factsheet, page 2; Summary of changes to Chronic Disease Management (CDM) Framework, page 1; MBS Online explanatory note AN.0.47

Links and Resources:

Which practice staff can help with GPCCMP preparation and reviews?

 
Staff Roles & Responsibilities

The Bottom Line:

The good news is that various practice staff members can assist GPs and Prescribed Medical Practitioners with both the preparation and review of GPCCMPs. Practice nurses, Aboriginal and Torres Strait Islander Health Practitioners, and Aboriginal Health Workers are all explicitly able to help, giving you flexibility to use your team effectively while maintaining clinical oversight. Their assistance is now formally recognised in the new framework.

The Facts:

  • Practice nurses, Aboriginal and Torres Strait Islander Health Practitioners, and Aboriginal Health Workers can assist a GP or prescribed medical practitioner in preparing or reviewing a GPCCMP
  • The GPCCMP is a plan between the GP/prescribed medical practitioner and their patient - it is a requirement that the GP/prescribed medical practitioner sees the patient as part of the service, and they are responsible for the service
  • The changes recognise the importance of practice nurses, Aboriginal and Torres Strait Islander Health Practitioners, and Aboriginal Health Workers in the management of chronic conditions within primary care
Sources: Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet, pages 1, 2; Upcoming Changes to the Chronic Disease Management Framework – What Do the Changes Mean for Practice Nurses, Aboriginal and Torres Strait Islander Health Practitioners and Aboriginal Health Workers? – Factsheet, pages 1, 2, 3; MBS Online explanatory note AN.0.47

Are there any restrictions on which staff can help with GPCCMPs?

 
Staff Roles & Responsibilities

The Bottom Line:

While various staff can assist with GPCCMP preparation and reviews, the GP or Prescribed Medical Practitioner remains ultimately responsible for billing the GPCCMP items. The assistance provided by practice nurses, Aboriginal and Torres Strait Islander Health Practitioners, and Aboriginal Health Workers is formalised under the new framework, ensuring clear roles and clinical oversight. You'll find this gives you good flexibility while maintaining proper accountability.

The Facts:

  • GPCCMP items may be billed by General Practitioners and Prescribed Medical Practitioners only
  • The clinical roles authorised to assist a GP or prescribed medical practitioner in preparing or reviewing a GPCCMP include Practice Nurses, Aboriginal and Torres Strait Islander Health Practitioners, and Aboriginal Health Workers
  • The ability for these roles to assist has been specified in the regulatory arrangements for the new items
  • It is a requirement that the GP/prescribed medical practitioner sees the patient as part of the service, and they are responsible for the service
  • The items for preparing and reviewing a GPCCMP are complete medical services - they provide the full MBS benefit for the services
  • Practice nurses are defined as "a registered or an enrolled nurse who is employed by, or whose services are otherwise retained by, a general practice"
  • Nurse practitioners are registered nurses with an endorsement - provided they are working in general practice, they meet the definition of a practice nurse for these items
Sources: Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet, pages 1, 2; Upcoming Changes to the Chronic Disease Management Framework – What Do the Changes Mean for Practice Nurses, Aboriginal and Torres Strait Islander Health Practitioners and Aboriginal Health Workers? – Factsheet, pages 1, 2; MBS Online explanatory note AN.0.47; MBS Online explanatory note MN.12.4

Links and Resources:

Official Information:
Role-Based Implementation Guides:

What is the minimum GP time requirement if nurses prepare the GPCCMP?

 
Staff Roles & Responsibilities

The Bottom Line:

There's no specified minimum GP time requirement when nurses assist with GPCCMP preparation or reviews. However, you still need to meet all MBS requirements, including seeing the patient, discussing the plan with them, and ensuring they understand and agree with what's proposed. The actual time will depend on your patient's complexity and needs.

The Facts:

  • There is no minimum amount of time required to spend with the patient when staff assist with GPCCMP preparation or review
  • All MBS requirements must be met including that the GP or prescribed medical practitioner must attend the patient, have a discussion with them about the plan, and be satisfied that the patient understands and agrees with the plan (including actions they are to take)
  • Practice nurses, Aboriginal and Torres Strait Islander Health Practitioners, and Aboriginal Health Workers can assist the GP or prescribed medical practitioner in preparing or reviewing a GPCCMP
  • Several factors determine how long the consultation will take, including the complexity of their condition(s), whether this is the patient's first plan, whether their condition is stable or has changed significantly, and whether their treatment goals remain the same
Sources: Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet, page 1; Upcoming Changes to the Chronic Disease Management Framework – What Do the Changes Mean for Practice Nurses, Aboriginal and Torres Strait Islander Health Practitioners and Aboriginal Health Workers? – Factsheet, page 1; MBS Online explanatory note AN.0.47

Links and Resources:

Official Information:
Role-Based Implementation Guides:

How do I document staff contributions to GPCCMP preparation and review?

 
Staff Roles & Responsibilities

The Bottom Line:

While the MBS factsheets confirm that various staff can assist with GPCCMP preparation and reviews, they don't provide specific details on how to document staff contributions. What's clear is that maintaining comprehensive medical records is essential, and adding a copy of the plan to the patient's medical records is a required part of the process.

The Facts:

  • The process of developing and finalising a GPCCMP must include adding a copy of the plan to the patient's medical records
  • The process of reviewing a GPCCMP must include adding a copy of the updated plan to the patient's medical records
  • Practice nurses, Aboriginal and Torres Strait Islander Health Practitioners, and Aboriginal Health Workers can assist a GP or prescribed medical practitioner in preparing or reviewing a GPCCMP
  • Providers are responsible for ensuring services claimed from Medicare using their provider number meet all legislative requirements and they may be required to submit evidence for compliance checks
  • Practitioners should ensure they keep adequate and contemporaneous records
Sources: Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet, pages 3, 4, 5; Upcoming Changes to the Chronic Disease Management Framework – What Do the Changes Mean for Practice Nurses, Aboriginal and Torres Strait Islander Health Practitioners and Aboriginal Health Workers? – Factsheet, page 1; MBS Online explanatory note MN.12.4
The MBS factsheets don't provide specific information about documenting staff contributions to GPCCMP work.

Links and Resources:

Can I claim item 10997 when a practice nurse assists with GPCCMP preparation or review?

 
Staff Roles & Responsibilities

The Bottom Line:

In general you can't co-claim item 10997 (or its telehealth equivalents 93201, 93203) when a practice nurse assists with preparing or reviewing a GPCCMP. The GPCCMP items are complete medical services that provide the full MBS benefit. Co-claiming may be appropriate where the service provided by the practice nurse or Aboriginal and Torres Strait Islander health practitioner is separate from, but consistent with the patient's plan development or review.
Examples of appropriate co-claiming scenarios include:
  • Review and wound treatment (e.g., diabetic wounds) - where the nurse provides separate wound care on the same day
  • Plan/review and immunisation - where the nurse administers vaccines identified in the GPCCMP
  • Plan/review and administration of parenteral medication (e.g., B12 injection) - where separate medication administration occurs

The Facts:

  • Item 10997 (and its telehealth equivalents) cannot be used when a practice nurse or Aboriginal and Torres Strait Islander health practitioner assists with the preparation or review of a GPCCMP
  • The items for preparing and reviewing a GPCCMP are complete medical services and provide the full MBS benefit for the services - you cannot co-claim a second item for the provision of these services
  • Co-claiming may be appropriate where the service provided by the practice nurse or Aboriginal and Torres Strait Islander health practitioner is separate from, but consistent with the patient's plan development or review
  • Examples of appropriate co-claiming scenarios include:
  • Review and wound treatment (e.g., diabetic wounds) - where the nurse provides separate wound care on the same day
  • Plan/review and immunisation - where the nurse administers vaccines identified in the GPCCMP
  • Plan/review and administration of parenteral medication (e.g., B12 injection) - where separate medication administration occurs
Sources: MBS Online explanatory note AN.0.47; MBS Online explanatory note MN.12.4

Links and Resources:

Billing Support:
Role-Based Implementation Guides:

What training should I provide to different staff members for GPCCMP implementation?

 
Staff Roles & Responsibilities

The Bottom Line:

Educating your team is highly encouraged for a smooth transition to the new Chronic Condition Management framework. The practical reality is that training GPs, practice nurses, and other relevant staff on the new GPCCMP requirements and referral processes will make this transition much easier for everyone. Support resources are available to help your practice prepare effectively.

The Facts:

  • Practices are encouraged to provide training for GPs, practice nurses, and other relevant staff on the new chronic condition management plan requirements and referral processes
  • Practices can seek support and resources from their local Primary Health Networks (PHNs) to assist with the transition and participate in available training or informational sessions
Source: Preparing for Chronic Condition Management Changes in Bp Premier, page 3

What are the item numbers for nurse services and what can be included in these calls?

 
Staff Roles & Responsibilities

The Bottom Line:

Patients with a GPCCMP can continue accessing practice nurse services using items 10997 (face-to-face), 93201 (telehealth), and 93203 (phone). The good news is that the nature of these services hasn't changed under the new framework - nurses can provide the same scope of services they did previously, but the item descriptors have been updated to reflect the transition to GPCCMPs.

The Facts:

  • Patients with a GPCCMP will be able to access services provided by a practice nurse or Aboriginal and Torres Strait Islander Health Practitioner on behalf of a medical practitioner using items 10997, 93201 and 93203
  • Patients with a GPMP and/or TCA in place prior to 1 July 2025 can continue to access these services under those plans until 30 June 2027
  • There are changes to the item descriptors for these items due to the removal of GPMPs and TCAs, and commencement of GPCCMPs
  • The nature of the services that can be provided using items 10997, 93201, 93203 are not changing as part of these reforms
  • Patients are eligible for up to 5 services per calendar year in total - the 5 services can be made up of any combination of 93201, 93203 and 10997
  • Fee: $14.00 Benefit: 100% = $14.00 for item 10997 (face-to-face services)
Sources: Upcoming Changes to the Chronic Disease Management Framework – What Do the Changes Mean for Practice Nurses, Aboriginal and Torres Strait Islander Health Practitioners and Aboriginal Health Workers? – Factsheet, page 2; MBS Online explanatory note MN.12.4

Links and Resources:

Official Information:
Role-Based Implementation Guides:
Billing Support:

How do I prepare my practice management software and templates for GPCCMP?

 
Practice Management & Clinical Software

The Bottom Line:

The good news is that your Practice Management System will handle most of the heavy lifting with automatic updates for new MBS items and standard templates. Tools like Cubiko can integrate directly with your PMS to streamline workflows, while you'll need to review any custom templates your practice uses and ensure all unbilled GPMP/TCA items are submitted before July 1, 2025, as they'll no longer be claimable after this date.

The Facts:

  • The July 2025 Data Update for Practice Management Systems like Bp Premier will include new MBS items, updates to care plan templates, reminder reasons, and appointment types to support billing and clinical activity under the new framework
  • Future PMS program updates will provide additional functionality, such as updated co-claiming logic, updated EPC workflows, enhancements to referral workflows, and MyMedicare Medicare Web Services integration
  • New GPCCMP MBS item numbers for GPs and Prescribed Medical Practitioners (face-to-face and telehealth video) will be available in Bp Premier from 1 July 2025
  • Internal references in the existing system GPMP and TCA templates will be updated with GPCCMP terminology. New Word Processor templates will also be provided for the GPCCMP Plan and GPCCMP Allied Health Referral Letter
  • Custom GPMP and TCA templates will not be automatically updated. Practices using their own templates should manually review and revise wording to match the new format and referral processes
  • In many PMS systems new reminder reasons (GPCCMP Plan, GPCCMP Plan Review), reasons for visit (GP CCM Plan, GP CCM Plan Review), and appointment types (GPCCMP Plan, GPCCMP Plan Review) will be introduced
  • All unbilled GPMP and TCA MBS items should be submitted before 1 July 2025. After this date, these MBS item numbers will no longer be claimable through Medicare
  • Items for the preparation or review of a GPCCMP cannot be co-claimed on the same day as general attendance items
Sources: FAQ: GP Chronic Condition Management Plan (GPCCMP), pages 2, 3; Preparing for Chronic Condition Management Changes in Bp Premier, pages 1, 2, 3, 4, 5, 6; Summary of changes to Chronic Disease Management Framework, page 1; Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet, pages 1, 2; Upcoming Changes to Chronic Disease Management Framework – Overview – Factsheet, pages 1, 2; MBS Online explanatory note AN.0.47

How can I use Cubiko to streamline GPCCMP workflows with my PMS?

 
Practice Management & Clinical Software

The Bottom Line:

Tools like Cubiko integrate seamlessly with your PMS to make GPCCMP implementation much smoother. You'll find features like Care Prompts that connect directly to Best Practice appointment books, Item Optimisation metrics to identify eligible patients, and MyMedicare pop-out views that sit alongside your PMS - all designed to reduce admin and improve patient care continuity.

The Facts:

  • Cubiko includes a pop-out view that can sit alongside your PMS, showing whether a patient is registered or eligible to register for MyMedicare
  • Care Prompts can be sent directly to the Best Practice appointment book to prompt conversations between practitioners and patients about GPCCMP services
  • Cubiko's Item Optimisation metrics can generate lists of patients who may be eligible or due for a new GPCCMP, Item 965 or Item 967
  • Key Cubiko metrics for GPCCMP management include:
  • Possible Service Opportunities Today - identifies patients with appointments today who may be eligible for GPCCMP services
  • Cancelled Appointments - tracks patients who have cancelled GPCCMP appointments and may need rebooking
  • Appointments to rebook - identifies patients who attended but haven't booked follow-up appointments
  • Recalls and Recall appointments to rebook - provides insight into outstanding recall types
  • Cubiko dashboards can track CCMP delivery, spot trends and address workflow gaps to support continuous improvement
  • Regular audits can identify patients due for GPCCMPs, reviews, immunisations or screenings using integrated data
Sources: Practice Owner & Practice Manager CCMP Workflow, pages 2, 3, 4; Reception CCMP Workflow, pages 1, 2, 3; Nurse CCMP Workflow, pages 1, 2

Where can I access the new GPCCMP templates?

 
Practice Management & Clinical Software

The Bottom Line:

Many Practice Management System will provide the new GPCCMP templates as part of their standard data updates. You'll find updated internal references in existing templates and brand new Word Processor templates for the GPCCMP Plan and Allied Health Referral Letter, making the transition straightforward for most practices.

The Facts:

  • Internal references in the existing system GPMP and TCA templates will be updated with GPCCMP terminology
  • New Word Processor templates will be provided for the GPCCMP Plan and GPCCMP Allied Health Referral Letter
  • From 1 July 2025, referral forms will no longer be used for referrals to allied health services. Referral letters will be used, consistent with the referral process for medical specialists
Sources: Preparing for Chronic Condition Management Changes in Bp Premier, page 5; Upcoming Changes to Chronic Disease Management Framework – Referral Arrangements for Allied Health Services – Factsheet, page 1; Upcoming Changes to Chronic Disease Management Framework – Overview – Factsheet, page 3

Links and Resources:

Role-Based Implementation Guides:
Billing Support:

What specific templates and forms need updating for GPCCMP?

 
Practice Management & Clinical Software

The Bottom Line:

You'll need to update any custom GPMP and TCA templates to reflect the new single GPCCMP structure, and transition from structured Medicare forms to standard referral letters for allied health services. The good news is that many Practice Management System will handle standard templates automatically, so you only need to focus on any customised materials your practice uses.

The Facts:

  • Custom GPMP and TCA templates will not be automatically updated. If your practice uses custom Word Processor templates for chronic disease management, you will need to manually update them to reflect the new plan structure
  • The new referral requirements for allied health services specify that referrals will be in the form of standard referral letters, replacing the previous structured Medicare forms
  • Preparing a GPCCMP is defined as preparing a written plan which describes: the patient's chronic condition(s) and associated health care needs; health and lifestyle goals developed by the patient and medical practitioner using a shared decision making approach; actions to be taken by the patient; treatment and services the patient is likely to need; if the patient would benefit from multidisciplinary care the services that the medical practitioner will refer the patient to; arrangements to review the plan, including the proposed timeframe for review
  • The requirements for a GPCCMP have been streamlined compared to GPMPs and TCAs - consultation with at least two collaborating providers is no longer required
Sources: FAQ: GP Chronic Condition Management Plan (GPCCMP), page 2; Preparing for Chronic Condition Management Changes in Bp Premier, pages 1, 5; Summary of changes to Chronic Disease Management Framework, page 1; Upcoming Changes to Chronic Disease Management Framework – Referral Arrangements for Allied Health Services – Factsheet, page 1; Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet, pages 1, 3; Upcoming Changes to Chronic Disease Management Framework – Overview – Factsheet, page 2

Links and Resources:

Role-Based Implementation Guides:
Billing Support:

How do I update appointment types in my practice management software for GPCCMP services?

 
Practice Management & Clinical Software

The Bottom Line:

Your Practice Management System may introduce new appointment types specifically for GPCCMP services as part of its update. These come with default durations, but make sure you adjust them to match your practice's clinical workflows and preferred consultation times. Use tools like Cubiko to help you track which patients need these appointment types proactively.

The Facts:

  • New appointment types will be introduced to support patient recall and documentation for GPCCMP related appointments: GPCCMP Plan and GPCCMP Plan Review
  • Appointments should be scheduled within the next two weeks following a patient's appointment to support timely and continuous care
  • Both opportunistic and proactive engagement approaches can be used - opportunistic through Care Prompts during existing appointments, and proactive through Item Optimisation metrics to identify eligible patients
Sources: Preparing for Chronic Condition Management Changes in Bp Premier, page 5; Reception CCMP Workflow, pages 2, 3

Links and Resources:

What MyMedicare support tools are available to help with GPCCMP implementation?

 
Practice Management & Clinical Software

The Bottom Line:

There are tools available to make MyMedicare registration smooth for your team and patients. You'll find step-by-step workflows, educational materials, and integrated tools that can identify eligible patients and track registration status directly within your practice management workflow.

The Facts:

  • Cubiko offers a range of resources to help your team explain the value of MyMedicare in a clear and confident way, including:
  • A step-by-step MyMedicare registration workflow
  • Printable MyMedicare Educational posters for the waiting room
  • Webinar recordings covering key details, benefits and how to engage patients in registration
  • Integrated tools can identify patients who are eligible but not yet registered for MyMedicare through:
  • MyMedicare eligible patients with an appointment today
  • Upcoming telehealth patients who are not MyMedicare registered
  • Pop-out views can sit alongside your PMS, showing whether a patient is registered or eligible to register for MyMedicare
  • SMS messaging capabilities allow you to download patient lists and send registration information directly
Sources: Practice Owner & Practice Manager CCMP Workflow, pages 2, 3; Reception CCMP Workflow, page 1

Links and Resources:

When will automatic co-claiming validation rules be implemented in practice software for GPCCMPs? ?

 
Practice Management & Clinical Software

The Bottom Line:

While new GPCCMP MBS items cannot be co-claimed with general attendance items on the same day, automatic co-claiming validation may not be ready on 1 July 2025.

The Facts:

  • Items for the preparation or review of a GPCCMP cannot be co-claimed on the same day as general attendance items
  • Future versions of Practice Management Systems, such as Bp Premier, will support validation for co-claiming rules
  • This functionality is designed to reduce billing errors, support compliance, and streamline claim processing
  • Planning and review items for GP chronic condition management plans cannot be co-claimed by the same practitioner on the same day for the same patient as general attendance items (items 3, 4, 23, 24, 36, 37, 44, 47, 52, 53, 54, 57, 58, 59, 60, 65, 123, 124, 151 and 165)
Sources: FAQ: GP Chronic Condition Management Plan (GPCCMP), page 3; Preparing for Chronic Condition Management Changes in Bp Premier, pages 4, 6; Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet, pages 1, 2; MBS Online explanatory note AN.0.47

Links and Resources:

Billing Support:

Can we modify existing GPMP/TCA templates for GPCCMP or do we need completely new documentation?

 
Practice Management & Clinical Software

The Bottom Line:

You can definitely modify your existing custom templates rather than starting from scratch. While your Practice Management System will update its standard templates with new GPCCMP terminology, any custom templates will need manual revision to reflect the new single plan structure and streamlined requirements.

The Facts:

  • Custom GPMP and TCA templates will not be automatically updated. If your practice uses custom Word Processor templates for chronic disease management, you will need to manually update them to reflect the new plan structure
  • The GPCCMP is intended to set out the patient's treatment and management goals, actions to be taken, and, where multidisciplinary care is required, the services to which the patient will be referred
  • The requirements for a GPCCMP have been streamlined compared to GPMPs and TCAs - consultation with at least two collaborating providers is no longer required
Sources: FAQ: GP Chronic Condition Management Plan (GPCCMP), page 2; Preparing for Chronic Condition Management Changes in Bp Premier, pages 1, 5; Summary of changes to Chronic Disease Management Framework, page 1; Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet, pages 1, 3

Links and Resources:

Role-Based Implementation Guides:
Billing Support:

How do I identify which patients need transitioning to a GPCCMP?

 
Patient Communication & Operational Planning

The Bottom Line:

You'll want to focus on patients with existing GPMPs/TCAs who need reviews after July 1, plus identify new chronic condition patients who could benefit from structured care. The good news is that Cubiko's tools can streamline this process, from the "Possible Service Opportunities Today" metric for opportunistic engagement to Care Prompts for Best Practice users, while you maintain flexibility in your clinical decision-making.

The Facts:

  • Patients who have an existing GP Management Plan (GPMP) and/or Team Care Arrangement (TCA) in place prior to 1 July 2025 can continue to access services under those plans until 30 June 2027
  • If a patient requires a review of their GPMP and/or TCA after 1 July 2025, they should be transitioned to a new GPCCMP at that time
  • From 1 July 2027, patients will require a GPCCMP to continue accessing MBS-funded allied health and other related services
  • GPCCMPs are for patients with one or more chronic medical conditions that have been (or are likely to be) present for at least 6 months, or is terminal
  • There is no specific list of eligible conditions; it is based on the clinical judgement of the GP or Prescribed Medical Practitioner (PMP)
  • GPCCMPs are not available to patients who are care recipients in a residential aged care facility
  • Two approaches support patient identification: opportunistic engagement (using Care Prompts during appointments) and proactive engagement (using metrics to identify eligible patients for outreach)
Sources: Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet, page 3; Upcoming Changes to Chronic Disease Management MBS Items – Transition Arrangements for Existing Patients – Factsheet, page 1; MBS Online explanatory note AN.0.47; MBS Online explanatory note AN.15.3, AN.15.4, AN.15.6

Links and Resources:

Cubiko Features:
Possible Service Opportunities Today: Identify patients attending today who may be eligible for new GPCCMP, item 965, item 967, or transition from old GPMP/TCA
Item Optimisation metrics: Generate lists of patients who are due or eligible for GPCCMP services
Move to CCMP metric: Displays patients who previously may have been eligible for review item 732 and may need transitioning to new GPCCMP
Care Prompts (Best Practice users): Sent directly to appointment book to prompt GP conversations with eligible patients
MyMedicare eligible patients with appointment today: Broader view of all eligible patients booked today for outreach
Role-Based Implementation Guides:
Billing Support:
Official Information:

What reminder systems should I set up for GPCCMP reviews?

 
Patient Communication & Operational Planning

The Bottom Line:

You'll need systems to track the 3-month review opportunities and optionally the 12-month GPCCMP preparation cycle. Several software tools and PMS features are available to help. If you use Cubiko, we have built a number of features to help - from monitoring cancelled appointments and overdue reminders to identifying patients who need follow-up rebooking, ensuring patients receive ongoing care while maintaining your practice's financial sustainability with the enhanced fee structure.

The Facts:

  • Unless exceptional circumstances apply, a GPCCMP can be prepared once every 12 months if clinically relevant. It is not required that a new plan be prepared each year; existing plans can continue to be reviewed
  • GPCCMP reviews can be claimed every 3 months if clinically relevant
  • Plans may be prepared or reviewed earlier if exceptional circumstances apply
  • While GPCCMPs do not expire, patients must have had a GPCCMP prepared or reviewed in the previous 18 months to continue to access allied health and other services under the plan
  • GPCCMP items have equalised fees for planning and reviews ($156.55 for GPs, $125.30 for PMPs), and will be included in the Bulk Billing Practice Incentive Program from 1 November 2025
  • Practice nurses, Aboriginal and Torres Strait Islander Health Practitioners and Aboriginal Health Workers are now formally able to assist with preparation and reviews, with arrangements specified in regulatory frameworks
Sources: Upcoming Changes to Chronic Disease Management Framework – MBS Items for GP Chronic Condition Management Plans – Factsheet, page 1; MBS Online explanatory note AN.0.47; MBS Online explanatory note AN.15.3, AN.15.4, AN.15.6

Links and Resources:

Cubiko Features:
Cancelled Appointments metric: Track patients who cancel GPCCMP appointments and haven't rebooked
Appointments to rebook metric: Identify patients who attended "New CCMP" but haven't booked follow-up "Review of CCMP"
Recalls and Recall appointments to rebook: Monitor outstanding recalls by status and age, identify patients who missed recalls
Overdue Reminders: Identify reminders flagged by GPs that are still pending action
Patients with upcoming reminders: Track and update reminder systems within your Practice Management System
Cubiko Insights: CCM Preparation: Actionable metrics dashboard: Save this dashboard to your 'My Dashboards' to track outstanding 721, 723, and 732 items and help your team action care plans
Billing Optimisation and Item Optimisation: Cubiko features that can help identify opportunities for review
Role-Based Implementation Guides:
Billing Support:
Official Information:

Disclaimer: This FAQ is for general information only and reflects our understanding of upcoming changes to chronic disease management frameworks at the time of publication. For the most accurate and up-to-date guidance, please refer to official sources such as the Department of Health and Aged Care or Medicare. Cubiko is not responsible for any actions taken based on this information.